A few months back I bought an Intune, opened the box, updated it, and installed a tune on my 2014 Silverado 5.3
Ran great and was very happy with it. Ended up traded the truck in, put the stock tune back on the truck and tried using the programmer on my new truck 2015 GMC Sierra 6.2
Updated the tuner, plugged it in, PCM was unknown. Sent the file to support back on the 2nd, tried updating the tuner on Tuesday and Wednesday of this week, still doesn't recognize the PCM and wants to take a backup snapshot and send it to support.
I tried updating the tuner today, and whenever I run the InTune program it takes me to Internet Explorer and wants me to register. So of course I do, and then upload the info.xml, but it takes me back to the registration screen even though it says on the site the upload was complete.
Why can't I update anymore? Very frustrating.
Can't update programmer anymore
Can't update programmer anymore
- Attachments
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- PCM__UnknownBackup.grg
- (1.55 MiB) Downloaded 2544 times
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- info.xml
- (2.34 KiB) Downloaded 396 times
- mikel
- Posts: 58674
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Can't update programmer anymore
the tool is completely up to date, have you emailed us this file already?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Can't update programmer anymore
Yes, I emailed it to support back on June 2
I tried to tune my truck yesterday and it just says the PCM may not be recognized then copies the PCM file to the programmer and tells me to email to it to support@diablosport
I tried to tune my truck yesterday and it just says the PCM may not be recognized then copies the PCM file to the programmer and tells me to email to it to support@diablosport
- mikel
- Posts: 58674
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Can't update programmer anymore
load the attached update t the intune drive and let the tool import it then try again please.
- Attachments
-
- GM_TUNES-1t02oa.ITF
- (7.4 MiB) Downloaded 449 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Can't update programmer anymore
Thanks, I used that file and the tuner updated and I was able to install the Diablo Tune
However, the 'adjustable parameters' doesn't let me change tire size or throttle boost or disable AFM, or any of the things it did before. It just asks if I want to write the Diablo Tune and never gives me a chance to adjust other settings whether I say yes or no.
However, the 'adjustable parameters' doesn't let me change tire size or throttle boost or disable AFM, or any of the things it did before. It just asks if I want to write the Diablo Tune and never gives me a chance to adjust other settings whether I say yes or no.
Re: Can't update programmer anymore
This tune installs but I can't change tire size or turn off AFM or anything like that - is there another update coming soon?mikel wrote:load the attached update t the intune drive and let the tool import it then try again please.
- mikel
- Posts: 58674
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Can't update programmer anymore
here you go 
- Attachments
-
- GM_TUNES-1t02ob.ITF
- (7.52 MiB) Downloaded 543 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Can't update programmer anymore
Works perfect, thanks!