Im trying to extract my stock back up tune from my trinity to the computer but as soon as it gets to the second dowload for the pcm i get a error message. The error reads
there was a failure retrieving the multi-ECU backup from tool. The error report was 'do not support this controlller ID'
Has anyone have this problem before? Or have any idead what this issue is.
windows 8 problems
Moderator: mikel
- mikel
- Posts: 57244
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: windows 8 problems
what version of dsdl, what revision on the tool, what vehcle, etc?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: windows 8 problems
The tool is on a 2005 dodge ram 1500 hemi, my computer has dsdl 2.2.2.7 on it and i latest downloads. I recent got a second computer aswell with windows 7 but im still having the same problem with both windows 7 and 8
Re: windows 8 problems
also having this problem hellp please
- mikel
- Posts: 57244
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: windows 8 problems
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com