Diablosport Forums

Just got my tuner yesterday, and it required a calibration update. However when I select the Calibration Updater it will initialize and then an error is displayed " The server reported an error, Please contact Diablo Sport or try again later". There are no firewalls on this laptop or AV software, its running Windows XP. I have tried several times but the same message is given. Connections are fine.

my car info is below:

2007 Charger R/T
Purchased in West Palm Beach in 2/07
The calid displayed on the tuner is 05094804AJ
Car was recently updated over a week ago from the dealer.

Any help would be greatly appreciated from this ex-SuperChips user. thx

Windows XP SP2 does enable the built-in firewall by default without telling you. There are instructions on how to check this within the DS Downloader help file.

There is a chance that your calibration ID is brand new and not yet supported, but the message from the server would have additional information to indicate that.

There is a way for us to send you the update via email for a local install. Unfortunately, if this is the case, this is something that will have to be looked into on Monday.

Johnc,

Thanks for the reply. I did double check XP's firewall setting for my connections and the firewall is turned off. If email is an option, no problem. Just kinda bummed out that it I won't be able to play around with the tuner this weekend. was looking forward to it

That calibration is a new calid and was released after our last revision. There will be an update available very shortly to support it.

Christina, can we expect it some time this week... i was told last friday would be the day.. but i understand that you guys have many projects to work on and are very busy.. but at the same time its been almost 3 months and i still havent been able to use my predator!

Tyrant wrote:Christina, can we expect it some time this week... i was told last friday would be the day.. but i understand that you guys have many projects to work on and are very busy.. but at the same time its been almost 3 months and i still havent been able to use my predator!

They are busy working on this right now.

Christina,

thanks for the update today. I'll check back in a couple of days. thx

Just checking in to see if there might be an update before the weekend is here. thx

It is in testing now, should be released next week.

Thanks

Cool. Thanks Mike.

Thanks for posting r19, but..... i was trying to run the calibration updater and still received an error. This time it was different. It provided a code (3) asking to make sure I was connected to the internet. I had no problems hitting any websites or downoading the latest crom during this time. I called tech support and they instructed me to load r19 to the tuner first and then try again. The tune loaded no problem but I was still getting the error even after powering down and starting the unit. I decided to try and tune the car and I did not receive a message that I needed an update and it allowed me to tune for 93 CAI no problems. I guess my question is do I have the proper calibration file for r19 or am I good to go..thanks for your help.

Just wanted to let eveyone know that I went ahead and restarted from scratch and I am no longer receiving the server error. All is good. thx

Good deal ,did you install the tunes yet?

Johan,

I went ahead and installed the 93 w/ CAI and so far so good. The only thing I can comment on is when I brake somewhat aggresivley and the car downshifts through all the gears i've noticed a shake that was not there before. I can go back and reset to stock to check but other than that I am happy that I'm finally using the product. thx