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RMA
Posted: Thu Feb 18, 2016 8:17 pm
by retromusclecar
How long does it take to get RMA, need my trinity to finish tuning
Re: RMA
Posted: Fri Feb 19, 2016 11:05 am
by mikel
I havent seen a request from this email addy, did you submit the form on our site and get an auto reply saying it was submitted?
Thanks
Re: RMA
Posted: Sun Feb 21, 2016 6:46 pm
by retromusclecar
yes and I did get an auto reply email is
[email protected] I have a Trinity that will not power up only green light flashes call your tech support we tried a couple things and it didn't work so he said send it in.
Thanks
Steve P
Re: RMA
Posted: Tue Feb 23, 2016 1:18 pm
by mikel
retromusclecar wrote:yes and I did get an auto reply email is
[email protected] I have a Trinity that will not power up only green light flashes call your tech support we tried a couple things and it didn't work so he said send it in.
Thanks
Steve P
the rma# was issued and emailed to you on 2/18
Re: RMA
Posted: Tue Feb 23, 2016 2:50 pm
by retromusclecar
please resend RMA
Thanks
Steve
Re: RMA
Posted: Thu Feb 25, 2016 11:56 pm
by retromusclecar
I really need an RMA can you just post it here so I can get this Trinity fixed.
Thanks
Re: RMA
Posted: Fri Feb 26, 2016 10:01 am
by mikel
retromusclecar wrote:I really need an RMA can you just post it here so I can get this Trinity fixed.
Thanks
** This RMA number is only valid for 60 days.
Please send your DiabloSport product in with a copy of your receipt showing that the unit was purchased within the warranty periods below:
Predator - 2 years
Trinity - 1 year
inTune - 1 year
To avoid being charged $99.95 for non-warranty repairs. The turnaround time is 7-10 days on average (not including shipping time).
Please ship the Product to the following address making sure the RMA number is CLEARLY on the outside of the package.
If the RMA is not on the outside of the box the package will be refused.
If you are returning an InTune or a Trinity for warranty issues please include both cables: USB & OBDII (So both units can be tested together).
Please include a copy of this email with your shipment
NOTE: Any Charges or Credits from DiabloSport LLC will reflect as Holley Performance on your statement
By using this RMA number you understand and agree to the terms above.
DiabloSport LLC
ATTN RMA #88250
1845 SW4th Ave Suite A15
Delray Beach, FL 33444
Thank you for your interest in DiabloSport LLC and we thank you for being a valued customer. For any questions regarding the RMA procedure contact
[email protected]