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Please help!!!!!

Posted: Sat Feb 20, 2016 8:55 am
by Joey_s
I just bought a used U7131 for 06-07 cummins only to realize the truck I'm installing it on is an 05 and it's not supported, please tell me there's a way to get around this issue and I didn't just waste my money??

Re: Please help!!!!!

Posted: Sat Feb 20, 2016 10:42 pm
by Joey_s
Nobody? Any help is much appreicated...

Re: Please help!!!!!

Posted: Tue Feb 23, 2016 1:09 pm
by mikel
well, you kinda answered your question, the U7131 is for 06-07, it will not work on an 05.
You can send it in for a conversion for $99 if you like.

Thanks

Re: Please help!!!!!

Posted: Thu Feb 25, 2016 3:52 pm
by Joey_s
Looking like that might be my best option if I can't sell or trade it for the correct one. Thank you for the info how would I go about sending it in?

Re: Please help!!!!!

Posted: Thu Feb 25, 2016 5:42 pm
by mikel
submit the return form on our site and request the core credit then we'll issue an rma to send it in.

Re: Please help!!!!!

Posted: Fri Feb 26, 2016 3:26 pm
by Joey_s
Where is the return form? Not having any luck finding it. Would it be the same as the reset/unlock form?

Re: Please help!!!!!

Posted: Fri Feb 26, 2016 3:30 pm
by 06MonteSS

Re: Please help!!!!!

Posted: Tue Mar 01, 2016 11:04 am
by Joey_s
Hey I used the link and completed then submitted the form and never have recieved an email or any kind of follow up?

Thanks

Re: Please help!!!!!

Posted: Tue Mar 01, 2016 12:48 pm
by mikel
what email did you use>
I dont see anything from the one listed here, if you did it using Safari browser, please resubmit from a different browser.

Re: Please help!!!!!

Posted: Tue Mar 01, 2016 3:18 pm
by Joey_s
Yes the email was [email protected] and it was through Safari, I'll redo it tonight, thanks for the help