I can't get recent upgrades from the site?!*^%&#

Predator support for Dodge gas vehicles

Moderator: mikel

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flyntgr
Posts: 10
Joined: Mon Feb 04, 2008 1:22 pm

I can't get recent upgrades from the site?!*^%&#

Post by flyntgr »

I have tried it multiple times, but it won't load the upgrades, and when I try it stops, so I abort after multiple tries. The DS won't load onto my car without the upgrades? Any suggestions? I've followed the directions! Nothing works. Must I drive 90 miles to Harahan, LA or Baton Rouge, 80 miles away to get this dang thing installed?
flyntgr
Posts: 10
Joined: Mon Feb 04, 2008 1:22 pm

RE: I can

Post by flyntgr »

Now, the DS tells me "This tool is now under remote control..." What the Heck does this mean?
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johan
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Joined: Fri Jan 26, 2007 10:07 am

RE: I can

Post by johan »

Best bet would be to call tech support.
Johan< @ >DiabloSport.com
Diablosport INC
Research & Development

Only two things are infinite, the universe and human stupidity, I am not sure about the former.
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johnc
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Joined: Thu Jun 07, 2007 8:42 am

RE: I can

Post by johnc »

Are you using a USB to Serial cable, and if so did you install the drivers for the cable (off the CD that came with the cable) before you plugged the cable it?
johnc <at> diablosport.com
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mikel
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Location: DiabloSport World Headquarters
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RE: I can

Post by mikel »

Have you read through the Revision update instructions?
They will walk you through it step by step...

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
flyntgr
Posts: 10
Joined: Mon Feb 04, 2008 1:22 pm

RE: I can

Post by flyntgr »

Good news; bad news. The good news is that the info on this forum, with the updated instructions-combined with 8 hours of concentrated panic-enabled me to download and install the predator off the internet. THIS IS BECAUSE MY DS PREDATOR KIT HAD NO CD!!!! The factory installation guide never even mentioned a CD, and when I plugged the DSP into my computer via serial port, I learned that the installation menu had changed from the booklet I received with the unit.
Can't Diablo Sport do better than this? No CD, and the menu was changed without the booklet being changed, or any warning of a change in menu. Whew! This was a real B_ _ _ _ _ to install.
If someone can copy me a CD for this version, 8r17, I will be happy to reimburse you. Thanks, everyone.
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Mike_Levy
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Location: Between Orlando and Tampa

RE: I can

Post by Mike_Levy »

What did you need a CD for? I didn't get one with my Predator, nor did I need one. Did you get the USB or Serial cord from them too? Thats the only time I'd even think you'd need one.
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mikel
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RE: I can

Post by mikel »

yeah, I have no clue where you are going with this?
There is no need for any CD other that for the USB to serial driver, and it comes with the cables we provide.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
flyntgr
Posts: 10
Joined: Mon Feb 04, 2008 1:22 pm

RE: I can

Post by flyntgr »

JohnC asked about the CD. I called DCP and they told me I didn't need a CD because I had used the serial connection. With help from several different sites I was able to crank her up. But it would surely be nice if the company would post a detailed instruction with all the options and choices explained. Go figure....
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johnc
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RE: I can

Post by johnc »

DS Downloader come with a very thorough Help file, with shiny pictures and everything. There is a Help button right at the top of the application. There are also FAQs about the applications and about the cables right on this forum. I would appreciate any suggestions as to how to help you find this documentation easier.
johnc <at> diablosport.com
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