Help! Tuner is completely locked-up!

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PS90
Posts: 9
Joined: Sat Oct 24, 2015 12:48 pm

Help! Tuner is completely locked-up!

Post by PS90 »

So, I admit that I'm an idiot, but I was running the scan tool on the I2 when the ODB2 cable was accidentally disconnected from the tuner.

I tried re-booting it, but now, it won't do anything past the agreement screen. I can't even push "yes" to get to the main menu. It just doesn't do anything.

Can I somehow re-boot the thing?

I sure hope it's not that easy to wreck the software in a $400+ piece of equipment.

Thanks for any help.
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mikel
Posts: 58714
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Help! Tuner is completely locked-up!

Post by mikel »

no response, even with a stylus or pen?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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mikel
Posts: 58714
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Help! Tuner is completely locked-up!

Post by mikel »

does the usb drive srtill appear on the pc?
please post the info.xml file.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
PS90
Posts: 9
Joined: Sat Oct 24, 2015 12:48 pm

Re: Help! Tuner is completely locked-up!

Post by PS90 »

Thanks for the reply.

I talked to another guy named Mike at your tech support, and he basically said that I need to send the tuner back to you guys.
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