Duramax 'please wait' error

[chaffee]

Hi all,

I have a inTune i2030 that has worked great on three different GM vehicles I own. Recently, I have been using it on my 2002 GMC 2500 Duramax. Yesterday I went to install the tow tune, however after selecting 'tune vehicle' the tuner remains on the "Please Wait" screen indefinitely. If I unplug it and use it on my Tahoe or gas 1500 it works fine.

Ideas?

[chaffee]

Telephone Tech Support was able to install an update by remote login over my laptop. All is well.

[mikel]

glad to hear it.