Vehicle Not Supported

[branhama]

I recently had to bring my car in for maintenance which involved flashing some components. Before bringing my device up there I took the time to restore my car back to stock using my Diablo tuner. After the maintenance was completed I attempted to re-tune my vehicle and got a popup asking if it could check for an update. I updated and it installed the new i2 updater and performed a successful update. Now I am still getting the same popup and even if you by-pass this and try to tune my vehicle is not supported.

What can be done to resolve this issue? I was not really able to find anything on the forums to help.

Thanks

[branhama]

Looks like this was needed on all the other posts:

Code: Select all

<tool_info>
	<main full_version='InTune-1r04i 08/03/2015 01:32:36 PM' sw_rev='1r04i' svn='8521'/>
	<registration sn='K8XR6C9-7' status='1'/>
	<cal_id PCM='68171355AF' CM1='05150859ACke480'/>
	<restore id='0' vin='2C3CDXCT5DH677664' bc='5'/>
	<system_db info='1r01b' dtc='1r01a' vin='1r01e'/>
	<db mfr='DCX' tune='1r01v' pid='1r01b'/>
	<db mfr='FORD' pid='1r01b'/>
	<db mfr='GM' pid='1r01a'/>
	<license avail='1' tuned='0'/>
	<unsupported calid='68171355AF' vin='2C3CDXCT5DH677664' oem='DCX'/>
	<updates count='8'/>
	<oem tool_oem='DIABLODCX'/>
	<reg reg='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'/>
</tool_info>

[mikel]

connect it to a pc and let the updater run then it should download the file you need, then load it to the car then you may retune it.

Thanks

[branhama]

I will try again tonight when I get home but I have attempted to update numerous times and the application tells me no new updates. Is this something that can also be manually put on the device?

[branhama]

Yea that's what I thought. Nothing. See attached.



Any advice?

[branhama]

Info file

[dang]

I have forwarded your file to my engineers and i will email you when the i have the update available.

[dang]

Here is your update file. Download the file and save it to your desktop. Then drag and drop it into the intune drive. DO NOT drop it in a folder.

[branhama]

That did the trick, thank you!