Intune telling me I need an update

[srt4eh]

I have a 2013 Dodge Durango V6, CAL ID 68170442AC, and when I plug in my i1000 into the car it tells me I need an update. No problem. I plug it into the computer, it checks for updates, and updates. Go back to the car. Same message. Go back to the computer and no updates found. I downloaded all the latest files and drag and dropped them just to see what would happen. "Unable to install blah blah blah". I'm at a loss right now. I used my Trinity from my Neon SRT-4 and it worked fine. I just can't get my intune to work.

What am I doing wrong?

[srt4eh]

Now the updater says - "Unable to find E:\info.xfl"

Under firmware info it says:

Application: 1r04j
DCX Tune: 1r01f (ok)
DCX PID Db: 1r01b (ok)

all the other items say ok as well

After reading some other posts - I'm thinking maybe it has a registration issue?
"After a number of tries the drive shows up when plugged in, but as having an error. It asks if I want to scan the drive and fix the errors. Then, if I wait, another popup will ask what I want to do with the cd portion."

my F:\info.xml file

<tool_info>
<main full_version='InTune-1r04j 03/14/2016 10:51:37 AM' sw_rev='1r04j' svn='9115'/>
<registration sn='IGNXK6A-2' status='1'/>
<cal_id PCM='68170442AC' CM1='05150808ABkc3n0'/>
<restore id='0' vin='1C4RDHDG2DC530069' bc='0'/>
<system_db info='1r01b' dtc='1r01a' vin='1r01g'/>
<db mfr='DCX' tune='1r01f' pid='1r01b'/>
<db mfr='FORD' tune='1r02g' pid='1r01b'/>
<db mfr='GM' tune='1r02t' pid='1r01a'/>
<license avail='1' tuned='0'/>
<unsupported calid='68170442AC' vin='1C4RDHDG2DC530069' oem='DCX'/>
<updates count='5'/>
<oem tool_oem='DIABLO'/>
<reg reg='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'/>
</tool_info>

[srt4eh]

I don't know what changed but I'm now able to successfully update the device. I then plug it into the car and it programs the pcm with the updated cal. I go to load a tune and it tells me to update the device again. I've done this 3 times....wtf

[mikel]

I don't know what changed but I'm now able to successfully update the device. I then plug it into the car and it programs the pcm with the updated cal. I go to load a tune and it tells me to update the device again. I've done this 3 times....wtf

please post the actual info.xml file here.

[BolletuH]

Getting the same message. Intune 1000 DCX for a 13 Charger 5.7. Has worked well in the past. Took in for warranty work now I'm in a loop. Yes I did set back to stock before going in.

[mikel]

try it again now, it will download the file you need.