2002 GT intune - big issues

[drwarner4]

Hello, I have a mildly modified 2002 Mustang GT and recently received The DiabloSport intune tuner. After completing the update on my pc (no issues) I proceeded to follow the instructions to install the tune in my vehicle. I was prompted to update the files again, so I replugged to my pc and downloaded the new files (no problems there). Upon reconnecting to my vehicle, I was prompted to install a calibration update, which failed. The intune unit then entered "recovery mode" and seems to be stuck in that mode for whatever reason. Several attempts at installing the calibration update have failed, and it doesn't seem that the code for resetting the device works either......AAARRGHHH! None of this would be a huge deal, but the car won't start either- just turns over, but doesn't fire. Wonderful way to start a 4th of july weekend with my new convertible.

Anyone have any thoughts on this. Obviously I'll be calling tech first thing tuesday morning, but thought perhaps I could get an answer here first.

Dan

[mikel]

Looks like you are emailing with our support team?

[drwarner4]

Yes, trying to get it sorted out