"The vehicle is not supported" after update on line

[Gambit]

Hi.
Sorry for my language errors. I live in Poland.

I have a problem with my Intune i1000 after updating the firmware .
Earlier I used this with my Jeep WK05.
When restore oryginal factory settings to Jeep and when plugged into my Challenger I've received a message that I need to upgrade the firmware in my VIN number.
After updating and reconnecting to the OBD the device displays the message " The vehicle is not supported, contact DiabloSport "
Earlier it worked properly with my Jeep WK 05

When connected to the other jeep same message appears.
Even if connected to a Jeep WK with which it worked properly before again same message appears.

And there's another problem.
Additionally, there are no folders inside the device while it is connected to a computer via USB.

What can I do now ?

[mikel]

there is nothing in the intune drive on the PC?

[Gambit]

After connecting it to the computer intune appears as a disc however its empty inside ( there are no instaling files ).

BTW I use windows 10

[Gambit]

Anyone have any idea what should I do