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An unexpected error occurred: Tool OEM is missing
Posted: Sun Oct 23, 2016 10:53 am
by e_clayborn
I have an I-1000 that I am trying to get updated to work on my 2015 GMC Sierra. When I try and run the auto update I get the following message An unexpected error occurred: Tool OEM is missing
I attached my info file. What do I do from here?
Re: An unexpected error occurred: Tool OEM is missing
Posted: Mon Oct 24, 2016 8:28 am
by mikel
Man this is way out of date
Its going to take some work to get it qwhere it needs to be.
Load this to the intune drive and let it import the file then let us kn ow wen thats done.
Re: An unexpected error occurred: Tool OEM is missing
Posted: Mon Oct 24, 2016 8:04 pm
by e_clayborn
Ok, I loaded that file. Latest info file is attached.
What is the next step.
Thank you
Re: An unexpected error occurred: Tool OEM is missing
Posted: Wed Oct 26, 2016 4:45 pm
by e_clayborn
I'm still getting the error when trying to update. What is the next step? I attached my latest info file on the previous comment.
Re: An unexpected error occurred: Tool OEM is missing
Posted: Thu Oct 27, 2016 11:29 am
by mikel
load this ot the i2 drive first.
Re: An unexpected error occurred: Tool OEM is missing
Posted: Thu Oct 27, 2016 11:31 am
by mikel
After it loads the 1r01i file, save this to the intune drive, and let it import.
Re: An unexpected error occurred: Tool OEM is missing
Posted: Thu Oct 27, 2016 11:32 am
by mikel
Once it has loaded 1r03y, save this to the intune, let it import and reboot, then it should auto run the intune updater. Let that update the device, then it should be good to go.
Re: An unexpected error occurred: Tool OEM is missing
Posted: Thu Oct 27, 2016 9:15 pm
by e_clayborn
Auto Updated all he way through but when I hook it up to the truck it gives a VIN database error...
What now?
Re: An unexpected error occurred: Tool OEM is missing
Posted: Fri Oct 28, 2016 9:46 am
by mikel
its missing the VIN DB, needs to be updated still.