Backup corrupted

General Trinity Support

Moderator: mikel

Post Reply
sharkboy24
Posts: 5
Joined: Thu Oct 27, 2016 8:30 pm

Backup corrupted

Post by sharkboy24 »

Hey guys. Just bought a trinity second hand, dont need a lecture on that since it came unmarried and hooked right up. I installed the 91 octane tune and ran it around town, loved it. I then installed the software on my computer and went to see if the trinity needed to be updated.

A message came up telling me to restore my orignal settings before i could update. However, i accidentally hit the force update button like an idiot. Now im getting messages when i try and change tunes telling me that my backup is corrupted. I messed around with it for a while and finally got the diablo tune installed, but no luck on my 91 octane. Any suggestions.
sharkboy24
Posts: 5
Joined: Thu Oct 27, 2016 8:30 pm

Re: Backup corrupted

Post by sharkboy24 »

Guess the forums is dead. Ill look for the answer somewhere else. Wish i had know there was no support before i made the purchase
User avatar
06MonteSS
Posts: 18102
Joined: Tue Jan 23, 2007 11:33 am
Contact:

Re: Backup corrupted

Post by 06MonteSS »

it was the weekend man.. nobody there on the weekend.. Mon-Fri - 9am-5pm....

doesn't sound like it was really unlocked/reset if it told you to restore backup first before updating it.. and forcing someone elses backup onto your truck is not good..

you need to contact DiabloSport Tech Support - They can even remotely connect to your computer to check things out if needed. You can contact Diablosport Tech Support at [email protected] or 1-561-908-0040 press 4 for tech support... Mon-Fri, 9am-5:00pm (EST).
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
sharkboy24
Posts: 5
Joined: Thu Oct 27, 2016 8:30 pm

Re: Backup corrupted

Post by sharkboy24 »

Sorry for the crude reply, Saturday was not a good day for me. The Trinity was unlocked, it was after hitting the force update button after i installed my 93 octane tune on. Will give your support a call. Thanks
sharkboy24
Posts: 5
Joined: Thu Oct 27, 2016 8:30 pm

Re: Backup corrupted

Post by sharkboy24 »

Still a no go. Got the trinity reset but i had the diablo tune installed, so i have no backup of my original pcm. Anyone know what to tell the dealership?
User avatar
mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Backup corrupted

Post by mikel »

resetting was not ideally the fix here, but the dealer cant see the tune, let them do their thing and flash it back to stock for you.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Post Reply

Return to “General Trinity”