New order and not able to see status

[Wan2fly]

Hello,

I place a new order and received confirmation it placed and payed for along with express air shipping.

I emailed support address and no reply. In that email has order number and ref number. I even called the numbers for sales and tech support and Vannnot get to a live person.

Why is it so hard to talk with a live person.

I'm having second thought if your product is so good then the support and live person does not show it.

Look forward to getting to bottom of this

Thanks.