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Stuck "Please wait/ Update"

Posted: Sun Apr 16, 2017 1:23 am
by BeyondUno
Hello everyone,

I recently just purchased a Intune i2, part #i2010 plugged it in to my windows laptop and its been stuck forever on the "Checking/Installing Updates" also when I opened the Intune Update via the folder it tells me "registration unable to locate file D:\Info.xml" and below it "unable to locate file D:\Info.xml" the times I do end up in the main menu it wont even update via wifi, stays stuck configuring wifi. This is for a 2013 Dodge Charger. My email is [email protected]

Re: Stuck "Please wait/ Update"

Posted: Sun Apr 16, 2017 10:34 pm
by BeyondUno
Bump

Re: Stuck "Please wait/ Update"

Posted: Wed Apr 19, 2017 12:31 pm
by mikel
do you see the info file in the i2 drive?
Can you please post it here?

Thanks

Re: Stuck "Please wait/ Update"

Posted: Fri Apr 21, 2017 10:51 am
by BeyondUno
mikel wrote:do you see the info file in the i2 drive?
Can you please post it here?

Thanks
I will post later once I'm home.

Re: Stuck "Please wait/ Update"

Posted: Sat Apr 22, 2017 6:35 am
by BeyondUno
Image
Image
this is what comes up.

Re: Stuck "Please wait/ Update"

Posted: Tue Apr 25, 2017 8:03 am
by BeyondUno
I work long shifts so never have time to call, but really need help updating this thing. Even updating through the tuners new WiFi setting is useless, gets stuck on "confirming wifi" part.

Re: Stuck "Please wait/ Update"

Posted: Sun Apr 30, 2017 11:09 am
by grnmountainboy
Same problem with the Mac version as well

Re: Stuck "Please wait/ Update"

Posted: Mon May 01, 2017 9:44 pm
by BeyondUno
grnmountainboy wrote:Same problem with the Mac version as well
Yup on the Mac it doesn't even allow me to open the updater. Which is why I tried it on Windows, but still can't update the tuner. Super frustrating.

Re: Stuck "Please wait/ Update"

Posted: Fri May 26, 2017 2:45 pm
by firefighters_axe
Was this issue resolved? If so how? I have the same problem.