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Powerteq Cloud update failed... Ignition updater

Posted: Thu Apr 27, 2017 7:22 pm
by NYMetsFan86
I was updating the i2 using ignition. When I initiated the update, I got this message. Any ideas? (pic attached)

Re: Powerteq Cloud update failed... Ignition updater

Posted: Wed May 03, 2017 3:04 am
by scgrat
Same problem here. For a 2017 silverado 5.3. Hopefully tech support can get us updated asap!

Re: Powerteq Cloud update failed... Ignition updater

Posted: Wed May 03, 2017 6:55 am
by NYMetsFan86
scgrat wrote:Same problem here. For a 2017 silverado 5.3. Hopefully tech support can get us updated asap!
Mine is good to go. Turn off your firewall and then run the update in ignition again. That worked for me...enjoy!

Re: Powerteq Cloud update failed... Ignition updater

Posted: Sat May 06, 2017 7:44 pm
by cwwaterman88
turned off firewall still didnt work same message

Re: Powerteq Cloud update failed... Ignition updater

Posted: Sat May 06, 2017 9:42 pm
by NYMetsFan86
that sucks man, not sure what to tell you. did you contact tech support? they got back tome next day. I did it in this sequence.

uninstall and reinstall fresh ignition software
restart pc
turn off windows firewall
open ignition
plug in i2 and wait.

then it worked. Like I said if that didn't work for you that sucks bro, hopefully tech support gets back to you soon.