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2014 ram 5.7 update issues... Please help

Posted: Sun May 21, 2017 7:51 am
by blk01stng
I bought a 2014 ram 1500 5.7. it came with the Diablo Trinity. When I plug it into my computer to check the updates, I get an error that says there was an internal update and I need to unplug it from to power source. Now I can get it to do anything but read that screen. Please help what do I do????? Anyone???

Re: 2014 ram 5.7 update issues... Please help

Posted: Tue May 23, 2017 12:35 pm
by mikel
if that message will not clear the tool will unfortunately need to come in for a fix, please give us a call to set up the rma.

Thanks