Data viewer install failed/// I1000

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lowelyf
Posts: 2
Joined: Thu Jun 01, 2017 11:27 pm

Data viewer install failed/// I1000

Post by lowelyf »

Hello,

I purchased the Itune 1000 for my 2010 Chrysler 300, V6, rwd, Touring edition and have been very happy with it. Has the support for this product ended? I attempted to Download the Data Viewer and received a odd error, whole page of Chinese characters with only "could not access network location" at the top of page. any fix for this? What benefits would I get by upgrading to the I2000 if any, and is there anyway to download the data viewer for the I1000
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Data viewer install failed/// I1000

Post by mikel »

where are you downloading Dataveuwer and getting that error?
this link will work:

http://installers.diablosport.com/softw ... .4.1.4.exe

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
scottso699
Posts: 11
Joined: Fri Nov 22, 2019 12:33 pm
Location: Randleman, North Carolina

Re: Data viewer install failed/// I1000

Post by scottso699 »

I am having the same problem installing the Data viewer for my i3 - version 3.4.3.1. I am getting the "could not access network location", weird Chinese characters followed by "dataviewer\logs"

what should i do to fix this?

Thanks!
Scott

2016 Challenger SRT392
2019 Durango R/T
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Data viewer install failed/// I1000

Post by mikel »

is it a personal PC?
Not a work PC?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
scottso699
Posts: 11
Joined: Fri Nov 22, 2019 12:33 pm
Location: Randleman, North Carolina

Re: Data viewer install failed/// I1000

Post by scottso699 »

This is my office PC but I’m the system admin so I’m able to install essentially anything.
Scott

2016 Challenger SRT392
2019 Durango R/T
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Data viewer install failed/// I1000

Post by mikel »

screenshot of the actual error?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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