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help please !!

Posted: Sat Jun 10, 2017 7:17 pm
by sketcher
i wrote before 2 days about if i can to use intune i2 on my car that already have hptune .

now i remove the hptune from the tuner he restore the orginal backup ..

today i do the last update to my intune i2 device and try to tune my car

but i get ( backup read failed )

i can't use it now so what to do

in the attachment info.xml file

please help me soon as possible

thanks

Re: help please !!

Posted: Mon Jun 12, 2017 9:05 am
by sketcher
any help !

Re: help please !!

Posted: Mon Jun 12, 2017 2:48 pm
by sketcher
by the way i call customer service today and we do rigestry reset .. and still same problem .. back up read failed ?

Re: help please !!

Posted: Mon Jun 12, 2017 3:42 pm
by mikel
on 13-14 models previously tuned with HPtuners our devices will not work as they change the bootloader version and do not put it back to stock, which keeps our devices from being able to work.

Thanks

Re: help please !!

Posted: Mon Jun 12, 2017 4:39 pm
by sketcher
what do you mean with ( do not back it to the stock )

and intune will not work even if i do reflash from dealer ?

Re: help please !!

Posted: Tue Jun 13, 2017 10:51 am
by mikel
there is no way for the dealer to fix it, this pcm will likely only work with HPtuners since it has their bootloader in it now.

Re: help please !!

Posted: Tue Jun 13, 2017 11:59 am
by sketcher
can i ask the guy who did the tune to remove the bootloader or this is the end with my car and intune ?

Re: help please !!

Posted: Wed Jun 14, 2017 10:35 am
by mikel
No, it cantbe changed via any simple means, there is no simple solution here other than using HPtuners.

Re: help please !!

Posted: Wed Jun 14, 2017 12:29 pm
by sketcher
ok .. thank you :)

Re: help please !!

Posted: Thu Sep 28, 2017 2:18 pm
by sketcher
Hi again,

if i buy a new intune device dose it work or same issue ?

Re: help please !!

Posted: Thu Sep 28, 2017 2:40 pm
by 06MonteSS
no man.. same issue.. the issue is with the PCM in your vehicle now that it was tuned with hptuners.. a different diablo tool won't matter.

Re: help please !!

Posted: Thu Sep 28, 2017 3:03 pm
by sketcher
:( :(

cause i did reflash today with my dealer but no chance :(