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Intune I1000 freezes up
Posted: Mon Jan 29, 2018 12:54 pm
by JL8Jeff
I was trying to install the 87 Octane tune on my 2009 Silverado 5.3 and an error occurred and now it freezes up if I try to do anything. It shows that the tool has installed the tune (showing VIN locked) but I have no idea how far through it got. The key I get is:
BA9139 3EB38E 4803D0 E0E8F7 B0D9E4
Re: Intune I1000 freezes up
Posted: Mon Jan 29, 2018 1:50 pm
by mikel
please save copies of the files in the tunes folder to your pc then give us a call and we can reset the device and get you going.
Re: Intune I1000 freezes up
Posted: Mon Jan 29, 2018 3:14 pm
by JL8Jeff
Thanks, I'm in the middle of working with tech support to fix it.
Re: Intune I1000 freezes up
Posted: Mon Jan 29, 2018 7:19 pm
by JL8Jeff
Well, I was working with tech support and then my Comcast email went out so I'm not sure if they got my latest backup file or if they tried to send me back a file to fix it with.
Update: I received my fix file today and it's back up and running.