i2 problems

[josecollazo]

I been upstanding the I2, for more than an hour, is brand new, I already connect it from the computer and connect again, and the same happens, i already un plugged it 3 or 4 times and stay connected to the computer more than half an hours and always the same.

[josecollazo]

some pics

[mikel]

please post the info.xml file from the i2 drive so we can take a look.

[josecollazo]

<tool_info>
<registration sn='14U7Z5WKBO' status='0' tool_oem='DIABLO_F' updates='0'/>
<applications count='5'>
<application name='vehicle' rev='2r01t'/>
<application name='updater' rev='missing'/>
<application name='gui' rev='2r01q'/>
<application name='installer' rev='2r01e'/>
<application name='logger' rev='2r01a'/>
</applications>
<databases dbnames='2r00' dtc='2r01a' vin='2r01h' gui='2r00'>
<database mfr='DCX' pid='2r01cc'/>
<database mfr='FORD' tune='2r02p' pid='2r01cf'/>
<database mfr='GM' pid='2r01ba'/>
</databases>
<system rev='1r01a' config='1r01d'>
<option name='Wifi' enabled='false'/>
</system>
<last-connected vin='1FTEX1R6XBFA67638' mfr='FORD' calid='BBHH4J2' spn=''/>
<licenses available='1' tuned='0'/>
<reg reg='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'/>
</tool_info>

[mikel]

please attach the actual file.