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After visit dealer, trinityEX not support my car
Posted: Sun Jan 27, 2019 7:50 am
by Wrangar
Jeep JK, Magnuson Supercharger, trinityEX with custom tune for supercharge
Re: After visit dealer, trinityEX not support my car
Posted: Mon Jan 28, 2019 12:15 pm
by mikel
save this to the root of the t2 drive and let the tool import it then go to the vehicle and load it then you can load the tunes.
Re: After visit dealer, trinityEX not support my car
Posted: Mon Jan 28, 2019 5:57 pm
by Wrangar
Hi mikel! after downloading the file you sent to the root t2, it disappeared from the root t2 after which I connected it to the car and received a message stating that this car is not supported. photo attached.
Re: After visit dealer, trinityEX not support my car
Posted: Tue Jan 29, 2019 10:42 am
by Wrangar
If it’s so hard, would an unlock purchase solve my problem?
Re: After visit dealer, trinityEX not support my car
Posted: Wed Jan 30, 2019 9:25 am
by mikel
no, unlocking is not the answer.
We need to load the file I provided.
Connect to the pc and run the ignition/update agent software and then go to the car and try loading the file again please.
Re: After visit dealer, trinityEX not support my car
Posted: Wed Jan 30, 2019 10:02 am
by Wrangar
I did as you said, even filmed a video. after updating and connecting to the car I received this message.(attached)and I reconnected it to the igniton (there is a video) (attached)
after reconnecting to the car I received a message saying that my car is not supported
Re: After visit dealer, trinityEX not support my car
Posted: Wed Jan 30, 2019 10:58 am
by Wrangar
can i connect to the car and wifi and call you?
I can not understand why my trinity2EX cannot be compatible with the software of my machine.
may need to buy a new tool?
Re: After visit dealer, trinityEX not support my car
Posted: Wed Jan 30, 2019 12:48 pm
by mikel
please post the current info.xml file from the device.
Re: After visit dealer, trinityEX not support my car
Posted: Wed Jan 30, 2019 7:40 pm
by Wrangar
I want to thank the tech support guys for their help and patience. Thank you very much from the guys from "Jeep Wrangler Garage" Russia.