Update problem
Posted: Wed Mar 20, 2019 3:57 pm
Hi,
My I1000 has a problem updating. I think it has the latest software installed on the device (1r04j). Ignition updater (tried both Mac and PC versions) seems to be working up until the point it says follow the instructions on the device but the device does nothing. I have tried resetting the device at this point and it starts up and ignition recognises and says it is up to date. If I now disconnect the I1000 and reconnect it ignition says that the device needs updating and goes through the same process with the same results.
On the firmware page of the I1000 it shows that the DCX Tune Db and GM Tune Db are “missing”. I thought I would download them manually from your download page and it appears, out of all of the downloads on that page, that those two files are missing and clicking on them loops the download page back again… I wonder if this is not a coincidence and ignition pulls the files form the same place and they are missing hence the problems I am having? Do you have a manual version of those files I could add?
Thoughts,
Mark
My I1000 has a problem updating. I think it has the latest software installed on the device (1r04j). Ignition updater (tried both Mac and PC versions) seems to be working up until the point it says follow the instructions on the device but the device does nothing. I have tried resetting the device at this point and it starts up and ignition recognises and says it is up to date. If I now disconnect the I1000 and reconnect it ignition says that the device needs updating and goes through the same process with the same results.
On the firmware page of the I1000 it shows that the DCX Tune Db and GM Tune Db are “missing”. I thought I would download them manually from your download page and it appears, out of all of the downloads on that page, that those two files are missing and clicking on them loops the download page back again… I wonder if this is not a coincidence and ignition pulls the files form the same place and they are missing hence the problems I am having? Do you have a manual version of those files I could add?
Thoughts,
Mark