What is wrong with the Dataviewer???

Brian2797 · Post by **Brian2797** » Sat Mar 30, 2019 4:15 pm

I have the original predator, I have no problems downloading and installing tunes. I can also log with the predator as well. However, when I open the data and try to record live data it doesn't work. First I have to click on "reconnect to tool", then the screen says, " acquiring vehicle information". This takes about 3 to 5 minutes while it starts at 1% and slowly climbs to 100%. After this ,still no luck. I try to expand the "PID" tree but it wont allow me to expand it. The only thing I'm able to do is download a log from the handheld and view it that way. I've tried a new cable, and three different laptops all with the same result. Any ideas???

Post by **mikel** » Mon Apr 01, 2019 12:31 pm

what tool and version on the tool?
Which version of DV?

Brian2797 · Post by **Brian2797** » Mon Apr 01, 2019 4:48 pm

I'm running an original Predator with version "v.9r22" and the most up to date version of the Dataviewer "3.4.3.1" Thank you for the help...

Post by **mikel** » Thu Apr 04, 2019 11:42 am

I am really not sure. Honestly haven't tried using a Pred with DV in years, its possible something may have broken there.

Might be a great time to upgrade to a newer device.

Thanks

2muchpsi · Post by **2muchpsi** » Thu Oct 10, 2019 11:27 pm

Has anyone found a fix to this issue, mine is doing the same thing

thanks

Post by **mikel** » Fri Oct 11, 2019 8:06 am

uninstall dv then try installing this one.

2muchpsi · Post by **2muchpsi** » Sat Oct 12, 2019 1:14 pm

that solved it, thanks for the fast response and support

What is wrong with the Dataviewer???

What is wrong with the Dataviewer???

Re: What is wrong with the Dataviewer???

Re: What is wrong with the Dataviewer???

Re: What is wrong with the Dataviewer???

Re: What is wrong with the Dataviewer???

Re: What is wrong with the Dataviewer???

Re: What is wrong with the Dataviewer???