How do you sell a "premium" product at a price like this, and I can't even get the damn thing to connect to your Auto Update/Ignition software and there's no evening or weekend support?
Seriously, if no one is available to help me troubleshoot this problem after 5:00 Eastern, or on a weekend, I'm returning it and buying a competitor's product.
Someone call me. 813-895-1717
Lack of Support Bad Business
Moderator: sohfast94
- mikel
- Posts: 58675
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Lack of Support Bad Business
sorry to hear you are having difficulty with the update, this is usually a case of the driver not installing.
Please feel free to give us a call or I'll try to work with you here if you'd like.
Thanks
Please feel free to give us a call or I'll try to work with you here if you'd like.
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Lack of Support Bad Business
Competitors product? Who, SCT? They’re the same company. Both are Powerteq/Holley. Pretty sure they don’t have night or weekend support either. Not many aftermarket companies do.
2021 BMW M550i xDrive
BMC Drop ins, JB4
2010 Nissan Murano beater
K&N Drop-in
BMC Drop ins, JB4
2010 Nissan Murano beater
K&N Drop-in