Hi there!
Reinstalled OS on my laptop and got a problem with updater. Updater dowloaded from diablosport website.
Please see attached screenshot:
Update Agent error
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Re: Update Agent error
were you able to resolve this?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 15
- Joined: Wed Jan 21, 2015 11:12 am
Re: Update Agent error
no. tried to reinstall updater agent from intune memory - still no luck (
maybe there's a problem with some OS components missing?
maybe there's a problem with some OS components missing?
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Update Agent error
what version of windows are you running?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 15
- Joined: Wed Jan 21, 2015 11:12 am
Re: Update Agent error
the same when all was working - win 7 pro 64 bit. even didn't changed OS - just used old acronis image.
maybe I should add some OS component to get it work?
maybe I should add some OS component to get it work?
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Update Agent error
I dont follow the acronis image?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 15
- Joined: Wed Jan 21, 2015 11:12 am
Re: Update Agent error
acronis image was with clean OS. so I installed all needed again.
maybe something is missing now....
what would you recommend?
first I installed on new clean OS update agent from diablosport website.
doesn't work
then uninstalled it and tried update agent from tuner memory.
doesn't work also.
maybe I should use new account after installing update agent? I'm using old one that was working fine before reinstalling OS.
PS: the same situation on my work PC. Also used new clean OS and updater doesn't work. Also win 7 (ultimate).
maybe something is missing now....
what would you recommend?
first I installed on new clean OS update agent from diablosport website.
doesn't work
then uninstalled it and tried update agent from tuner memory.
doesn't work also.
maybe I should use new account after installing update agent? I'm using old one that was working fine before reinstalling OS.
PS: the same situation on my work PC. Also used new clean OS and updater doesn't work. Also win 7 (ultimate).
-
- Posts: 15
- Joined: Wed Jan 21, 2015 11:12 am
Re: Update Agent error
Update agent still not working. Got new error:
- Attachments
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- UA error.jpg (281.66 KiB) Viewed 6804 times
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Update Agent error
OK, I've never seen these errors before, and we have users installing this software every day, all over the world, so I am not sure what could be causing this.
I'll run this error past our software team and see if they can provide some input.
Thanks
I'll run this error past our software team and see if they can provide some input.
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com