Customer Account Access Issue

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mich75el
Posts: 6
Joined: Thu Sep 15, 2016 9:03 pm
Location: Ville Platte, Louisiana
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Customer Account Access Issue

Post by mich75el »

Hey friend,
I'm unable to log in to my store account. It says that I input "incorrect password" which I'm pretty sure that the password I normally had for the store is/was the same password that I use for this forum account and I was able to log in the forum on first try. As for the store, after making numerous attempts using my password and attempting to change my password (says I input wrong captcha) a few times I went ahead and made my purchase as a guest. I only purchased a couple of T-shirts this time but I would like to clear this up if possible because if ever I want to make another large purchase like the programmer and unlocked ECU I purchased in the past, I would not want to make the purchase as a guest. Please let me know what I need to do to log into my personal store account when my password is not accepted and the captcha is not accepted when trying to change password.

Thanks,
Michael Soileau
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mikel
Posts: 57793
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Customer Account Access Issue

Post by mikel »

Im not sure where that account info lives. What is it you need to access by logging in?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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