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Computer Not Detecting Tuner

Posted: Fri Jun 23, 2023 5:12 am
by MattyHemi
I've tried to get multiple computers to detect the tuner and none will. Update Agent sits at the screen that says, "Please plug your device into your PC to check for updates." Is there a simple fix for this that I am missing?

Re: Computer Not Detecting Tuner

Posted: Fri Jun 23, 2023 11:17 am
by mikel
what tuner are we talking about here specifically?

Re: Computer Not Detecting Tuner

Posted: Fri Jun 23, 2023 1:50 pm
by 06MonteSS
Try using a new/different USB cable... and/or different USB ports on your pc/laptop... it's not uncommon for a USB cord to go bad...

Re: Computer Not Detecting Tuner

Posted: Sat Jul 08, 2023 5:56 pm
by MattyHemi
I got it to work, but now the tuner is not popping up as a storage device so I cant get access to any of the files on the T2 device.

Re: Computer Not Detecting Tuner

Posted: Sat Jul 08, 2023 5:57 pm
by MattyHemi
As well as update agent will not detect the device.

Re: Computer Not Detecting Tuner

Posted: Wed Jul 12, 2023 3:37 pm
by mikel
MattyHemi wrote: Sat Jul 08, 2023 5:56 pm I got it to work, but now the tuner is not popping up as a storage device so I cant get access to any of the files on the T2 device.
what did you get working exactly?
sounds as if it is not working still?