i2 says vehicle not supported
Moderator: sohfast94
i2 says vehicle not supported
i have my i2 for a 2013 ram 1500 i just updated it and when i plug it into my truck it says not supported when i press the tune button it used to work just fine before update.. sn# 1QQGPTRUV0
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mikel
- Posts: 58675
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: i2 says vehicle not supported
my guess is its not communicating, go to the ? on the top right and select vehicle info while powered up in the truck with key on and see if it displays VIN/calid, etc.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: i2 says vehicle not supported
Just tried it and it does display my trucks vin
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mikel
- Posts: 58675
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: i2 says vehicle not supported
post the info.xml file from the i2 drive here please.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: i2 says vehicle not supported
<tool_info platform='I2'>
<registration sn='1QQGPTRUV0' status='0' tool_oem='DIABLO_D' updates='0'/>
<applications count='5'>
<application name='vehicle' rev='3r03z'/>
<application name='updater' rev='2r01v'/>
<application name='gui' rev='2r02f'/>
<application name='installer' rev='2r02g'/>
<application name='logger' rev='2r01o'/>
</applications>
<databases dbnames='2r01b' dtc='2r01a' vin='2r01r' SAE='3r01s' gui='2r01k'>
<database mfr='DCX' tune='2t03cj' pid='2t01ra'/>
<database mfr='FORD' pid='2r01o'/>
<database mfr='GM' pid='2r01n'/>
</databases>
<system rev='1r01b' config='1r01f'>
<kernel release='3.17.2-diablo2' version='#7 Sat Sep 19 01:29:28 EDT 2015'/>
<option name='Wifi' enabled='true' driver='v4.0.2_9000.20130911'/>
</system>
<last-connected vin='1C6RR7UT8DS683402' mfr='DCX' ecus='2'>
<ecu calid='68065922AK'/>
<ecu calid='68248431AB'/>
</last-connected>
<licenses available='1' tuned='1'>
<option mfr='DCX'/>
<option mfr='FORD'/>
<option mfr='GM'/>
<option config='CustomTuning'/>
<option config='FuelDiesel'/>
<option config='FuelGas'/>
<license vin='1C6RR7UT8DS683402' mfr='DCX' ecus='2'>
<tuned_ecu type='PCM' Tune='Modify Stock Tune' calid='68065922AK'/>
</license>
</licenses>
<GMUnlockLicenses available='0' used='0'/>
<reg reg='GEMTdpRtQEy4V6e1Y89YhFN9F0y0gIZMxjGkOrRKlkhdeCDvVKkSTKwimwTwvPDo3rHKZxAr0Cmby1WLl7gDP7XdjgX2rBcL9BZwQrRiKa6CFYxyI4Dcg9aocjiMgXwzCmZ04CWuNadT8JCpNAloSow3MVobda6q/+k1W/WuSfs3omV2guvZxGcd8+jKlxNTUfaa1s1XwyovzZXLVWUh6ITxeFREey+A857SO16cTUiOJ/1Mpo46UT5QbIVmxQV1gtZCXnCRIRkZ9BZg+E36L0+mca/GKY810uP52QCrkVS054txmdKcJAhnfZ58BxjkRfw2bNTnrV/vajwlCL9YD7axF7rlakI6qKHHJrPgfPJa8czQaDQccszYb/kbesQ1ZVw0z3RxFXS6oOp6n1sDTiH5UVMBe6Yo7CqJyVpDRH+40g5SiBgOTP+TD3fdddN4+Jxu3ASXCFrUsbmycNUWO5bYP0uqrYMGs5nU9Pge3UgwenQsRiDgm9J6bq2jpMCof9WY+Qqk3NI4HnSB/jKq6HrVz2IgR4Vlq8kk/4Y/mUQJ9mQqkuKoFjq3L2iYdwyYR0uZga20ubcJOUqNlPnfJd3KQCZ6r3Y0nWAPnJyf60Fvt9FYzWz5vVrmUgyJp5+Lk9zfaPrHo33UNf+uyUw/BZhJ8Tn4ZJdm9vGEUHvF+1z1KWAvr83pT3ETab1GUJ+bqmzgBQwZLfz4MM+4y4ryI/xbie30IkDfrrwUG9Pda/dxcEpvIar+AM2q/xKEwgiUZLqorI+L4l31qVzR15w+N2egiFNmHjbiL/b+JFUs6mK6gDoAwITZ/pFQDtj2MjvSxBwD9/OTYYzQQ+Hen1THWQMoqJC6GBTMYVsphtmRZLSA8Bw7J6+FvkfyDUE6xf26l7wTmWcJR7sEgxY8b84VQmzjpdNu+oeTrb2ETBPG9ZXQ3pIU8/LPpZ9xs9b6nHVrILbtcRKagBDRcbLBm043fvgXyX8ckuhiKB4irmS4dYRSjxXuGlhVT4fH5FM1Wli9kNWnGCdakzpMaim73d3blfXguqS7zM32LOdqzBSK299QMBvpyHlEZwR251M0ARq2NYUA+yzeIETHI69TUdw8WpZBQmtWvFk7qblSWhQjBvviuuog5IiqZW4SBF2o98dsM6pOh3PeJQjC+xE8DYySsCG8f9Mxf80KvjqLfgORcow83ncKlvJFFKQ3UJMPvtW8PYzYxdqzuOGwb+OabnCe7yCYe2wqrMhEzf1NF7SWsbhXEVLreb2g3niWmiVkTewm9FczzccWcsxMqTwrKxsktNCa/UsN6cMdMw5PYXsAL6b/cMfmjyoj22ZLRBJNkpaZ3thrHRUScT/cd8d1GRG50o445fYiwFI7QThUGhAF3x2TBOynrP3yB7CTDn/a4s2cGxSdGUHl81wr5eKGFNwaFUnHeqPked3JXMcr7Pg3XjDow4nz+GYtWbzqJnWZXrqV11OXjNzxsHDAYtcClLG/xbeo8A/3SDx1Hgdaq4bEo7YO4eU+bPDB8/kf6wHMvgX1KEd5qAZbgbeTbITHM/JGBi8aEp6w/ehfHDz8KrKIIuwD+tZzRocbkLWQZLb7/gW3t5Vln09II7xaOMQVYbIXhROJMTznH8wYurxUKlMG94so4qysx1PAGOLaVUG4+XzDrPRFQOi5JABo1CWSNZ16LDVYo8uqg2cHsygZOLoHI76Qjk2QDjsKNGuAi2I6szHSJGs/PVEXCnUVbOL/ZbNI/Gb3u9aJc7XCMGdSj6omhMYEpq7TzNzJByEhssDTOwKJ7K07bVdICfYixyLY66nTQ3dvoNt7CI/TDT1n9rcJmrzhUsy2wDS04PVrDJMNF4RY3Cs2OEbW1YvOwOf22Y68/nj1umgCrZuji3A0rYRN4en080fCLsGW7QJLdSbkkmPu9i+NBUnq02LuStGFCT93NO6iGEsCyt/zE5g49Ue+OwEr6Os15CTHR0sDUiO0KrrZuGrktKcxzZF4MDmin0Xi25J3pFwhivpe39lHgiIfXcl0rRlakvp7IZ0hZDJI33PwHEgyJT+s4C+S/PC1XejUX6FUso+LmUTE2//GQlyok1cWAS9peEbEt0hFyPFlLetuknBv7+6MyWFWEFskuseACo5oPCfgTihMDS4gL3WDA6yTMyqHwM9Zza/KBFaJdjOxUuUJATfkCnwMjM10crSeCVldLNfjG93nQl4Q37lVeGkmJaJYWS+2KqZpBaDq+6l4Mq/eNKZAJl3OX3SOLOCWPLt+ee/KKmOFVJMrHkutxBYjLLUtWKDxOhwkgDgcmoQ+kKC5f/4uy3YOhUzsxdxOjD/7Nckgg/YGo/0Sb+rIFxr/Irc1NSyzfUGGtwQmvnMfiT+jTI22HAfgZRCZGSrUDuYi/t6t8MrZuzhBI8sUM5+qf+NIdIWDRkzscjH/YRbMf2oLf+uJXTv79m9MCic0TVw+bVnfKubppmPg0hNcr1ViaG20s1djq+bmZAkbJDxhv8ACoyAFJDo4rJ+8q6RWzYMeLjqSZhLebg1IqSUz7qHyGs/NO+Gtt08g4vdn8ZgiW59S4Oz5LP85sbDI5a/gvnbda7ktN2dTNkrROVeDqchA1FyHRadYozi9oUTRsMP62sJPisv1qdE9FBbOjBLS2G6GlaO0FgJpJ5ScgkR+YWoDImIDOShF8aGCpL+xj0sH9uj/B8dMGwvQ29zCYM8OZ150IDvq4BH92HDe+9mFPnoic9VSNMaN40rYjxa1WQk5kvbk52ErdChnBXhIND/Ef6vDmjVyMzPLk8CMLBOAxz0/WR+4TiyDhjSXrwD5tLVyNsWdqowQpaFb1/j0DJe2gOYaccQF7xzH+Ou8EHv676p43/l54leYQEZ9yWTro/G8fKGj8RUUdYoUhwMAzC8jGJWOf8FGgme4MPUdZKNUVq/07m3hPzzfiYqJg0S8mf99KFJ8AWcdW38xzR5MVBdUtBcgd01BvrueZht8q8PNgxeE7X4To+cCWb8MjeM2hmaciy9ZrTpGvvlCxoHdkJds+meMsLWFb1ykzfE757xp7ebKhNnEp/tAJgMdM0ACM882evb7oTfWKUnOb1ai+3xgJaV3wxRkIEr3XiiRzVYfhisRyzenBgDPDhc95jlIBhTt9OCQPUYCNCIrKXsvD7h37A58MEQrgeIMA6y2OvPOBuM57jo4jvSQtgzkti5Gftu7is/2M3M33srqRa+EC/O8W3I3Fyeq5v8GgG+LEQkctduOT5ZkhWV0ibod5g7L2N6PaV2FAqGkZ+w+c0EZ0VVMTB3WVVB14pdOnbSOV8ptdLFtABq30qo1CrrLXwmIhg2oCUDS6vHFfymEMsiOwxc54DVjzrUu/yVIWFB+Wl3L6t9naA54oFrD7NUKh96YXZ+gINombq8/XI+ICjY0MV0G0P7kkkeb+pahGwfU1taIKLiRG9BrkwR+glrsJBjgNL7px5dKe7YNFPQMFuCak3wYPKBVI/Kr9iuG9MPGg5wXddcX02K15Bvi1O7LsBEWP8qx9RdT0DIijN9IdBEqkneqvw3wxkckfdw+dFUzBdFojJKM97QLbBbSkg/QSsNlI9QvULrOiVcjrRUuNEZXgvAiTcRtrz7rUhsMvbXjI0swGuzkGu5fFEeMBNtuJAPa5qWMP9eVbLqhHv850KOI9tV+UcxmeFpxrwhmA6xl2b6GLRVm8jgdhgC26KznMykaVjrlIwiv3fyvGVob1G4+QuVSGrTJmFcuJ+8LN3buHw7bUtWX+Ap2nydGRpzz8/CFpX0Ic10rCkQZUig84qlgKXowQvcLFCzHl9XwrSU5g/mEETHo4hERQPVgfDZNqpm12ji6FwUD3PI1fVaQLJeU4aK5Nw8lknujuMYNM2MDzILFfQAaXnG5+tOdTLrawUAPvroJ/cfBePlhX/lkfJ+S6sVZjlWOoh4wQfivBE3iLTxqyz1xj5HcpxwGLX7zI/S2PL+I2SFIUWeld8jpp0OQg93Ut3ZXPfDm13Ci0EVRxEQjidGI3Tz9HjAdDRzRMSlJfWo0U3EIMEvOl4YiP9p4bxw+fW4lJHMA5EALIw7gQS5ATYQekAg1ALu036NEr9Vnk9aZcskA6IkbEKOGR+mggbPQ2rMTfMmo2OeEr+LI+puvJndbz19mhhDuGWfLHH1I0i0V9fVAeIV6BqZtIFWx7hpjJOUGJCXCt4XV6TUc/IRtEaESnkNDj05nkTbgqE8M7Bx9HkaXEDj9hmob2YiqoTrpp2Xgne4eVEmWdYOp+gmCYv1ZgJLiIS4rTnadwBg+gAT4tt/ZqWM42d6paQ0VamQzGyW+8EuSJP7IuIcaS5VIQiSYqSZAmfTF9A5kvbWKKBunq1CkBNbgJNi50CoIYY9n0mw22RqX5Oabg52xKA2gEaC9a/bRx4AavjqrDxo70uK6gzaPTPOGtkeb/+mkDAZU93ZcUsDTJCiuQp+a9lk5uui9UNCAL8VSIuz33KlsekR+s4sI+GCwQeUujmwOVBsfAyxTWnqFSy/qEHPzlcjfLq8N3AaLMafuEVa5xfJfoJfq+jvMO4vgMA4HY9jX8L2Laj03tQNQkQPrgRT083LUxqvxfMrDJ/fq8tDiOYxVEjACDedDMdpHu6GFoZC0OISy/cPFRjvjbu1mUvpugdX7Hf9mwbcWd3gU8lfGC99iShrDLoMgr0yGkL0sXu/KOXSDsXjlzSYI4IO4GFqHu4uYuf+n2GACP9pJl8WR83IIQcIr1en3fdfNj36S02qHC5LZKFrZBx8QXkKSht900j6dG5UQgRJNhhi9G5nPw0nR6J1sp2xsmsONxxvxttSgmr6RHoGfrWABty+CYgaGCcfyIZn77SVKzOonODFGOhI1vkd2bWGNvDkgeteBXQBbpsGekZDMzvoGaAmzhkoU+OB+pCeByS5NxoCseN7bcZs1clPUtd3Pe6CaxPZpBaXikhHjehevOQh5hipvzpncrIHZY3F2KtoOvgZDzCV9ygSOFPvBY4pyHULnJBFFcwq3o0dZV0DQECmKY3CBO3bZjN1ZDtRfAIpy33PQaGlQEoUaQy5YOdaMYbp0Wour8bSZrWuJUS2QVdYLyeRaqczo+IeYV6aTlHCf8SRto25g15DOMKj6/68tppYv0BdDxejsAhAARJkEn7a2x5eYD1Ig5CrdOHjZjJIVu6vb1/Tg8qduy1H+6LMQOjwn6T6qKGFhDeN2gSS9O5i+gbKF/aWpf9JhQ9dv+MMQ/j0RasO97uTYFJTxKY1jYIIqYDFl'/>
</tool_info>
<registration sn='1QQGPTRUV0' status='0' tool_oem='DIABLO_D' updates='0'/>
<applications count='5'>
<application name='vehicle' rev='3r03z'/>
<application name='updater' rev='2r01v'/>
<application name='gui' rev='2r02f'/>
<application name='installer' rev='2r02g'/>
<application name='logger' rev='2r01o'/>
</applications>
<databases dbnames='2r01b' dtc='2r01a' vin='2r01r' SAE='3r01s' gui='2r01k'>
<database mfr='DCX' tune='2t03cj' pid='2t01ra'/>
<database mfr='FORD' pid='2r01o'/>
<database mfr='GM' pid='2r01n'/>
</databases>
<system rev='1r01b' config='1r01f'>
<kernel release='3.17.2-diablo2' version='#7 Sat Sep 19 01:29:28 EDT 2015'/>
<option name='Wifi' enabled='true' driver='v4.0.2_9000.20130911'/>
</system>
<last-connected vin='1C6RR7UT8DS683402' mfr='DCX' ecus='2'>
<ecu calid='68065922AK'/>
<ecu calid='68248431AB'/>
</last-connected>
<licenses available='1' tuned='1'>
<option mfr='DCX'/>
<option mfr='FORD'/>
<option mfr='GM'/>
<option config='CustomTuning'/>
<option config='FuelDiesel'/>
<option config='FuelGas'/>
<license vin='1C6RR7UT8DS683402' mfr='DCX' ecus='2'>
<tuned_ecu type='PCM' Tune='Modify Stock Tune' calid='68065922AK'/>
</license>
</licenses>
<GMUnlockLicenses available='0' used='0'/>
<reg 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</tool_info>
-
mikel
- Posts: 58675
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: i2 says vehicle not supported
last time it was plugged in it talked to your Ram:
<last-connected vin='1C6RR7UT8DS683402' mfr='DCX' ecus='2'>
Are you sure its not working now that it was able to display the VIN?
Has it been serviced by a dealer since you last tuned it?
<last-connected vin='1C6RR7UT8DS683402' mfr='DCX' ecus='2'>
Are you sure its not working now that it was able to display the VIN?
Has it been serviced by a dealer since you last tuned it?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: i2 says vehicle not supported
Yeah i tried it and it still says not supported and no it has not been serviced by the dealer
-
mikel
- Posts: 58675
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: i2 says vehicle not supported
OK, Id suggest giving us a call with it all hooked up to the truck and a PC nearby.
561-908-0040
561-908-0040
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]