T2 can’t read PCM

[Bigbadhog]

New PCM installed. Security cable installed. When attempting to tune, it says it can’t read the PCM. What’s the deal??

[mikel]

what vehicle are we talking about?
Was the t2 used on the old pcm?
is this an unlocked pcm that came directly from us?

[Bigbadhog]

2018 ram 2500 6.4
Unlocked PCM from you.
First time this was ever used

[mikel]

OK, if you can provide more detail that would help, or maybe give us a call at 561-908-0040 with the tuner in the truck so we can try to get you going.


Thanks