Would the truck needing a PCM update cause the Intune not to see the truck?

Everything updated okay. Trying to install plug everything in. No vehicle detected. The OBDII plug is fine in my truck since i used a scanning tool and it worked no problem. This is the same issue i had with the last Intune i sent back because Jon from tech beleived it was faulty. I checked all the ...

Hi Mike its John again. I retuned that Intune the other day after Jon from tech support said my unit was faulty. Well i got another Intune today. Can you send me the 2004 dodge ram update to [email protected]. thanks

Hi Jon,
i understand that there would be certain bugs in the new unit but this unit is bricked meaning i am unable to use it at all. So i spent $400 dollars about as much as a iPhone. I was told on Dec 23 that there would be an update available in about a week and would be sent via email or ...

*****UPDATE***** Good morning all. For those of you having issues with the tunes not being installed on your Intune i spoke to Val from technical support this morning and they are completely aware of the problem some of us are having. He assured me there will be an update soon to fix this.

John

Ive already talked to customer service on Tuesday afternoon and gave them my VIN# and CalId.

Hi everyone,

It appears there is a issue with the octane tunes and various tunes missing from my Intune tuner. I spoke with sales and technical support and they are aware of this and should be getting an update out sometime this week. Is anyone else having this issue? I am installing the tune on a ...

Hi Mike,

Its John from CT. I never got a call back today regarding the tunes missing from my new In-tune tuner. Just to clarify I'm the one having the issue with the only option on the screen is (modify stock tune) I called sales this afternoon and gave them my VIN number information and was told ...