I've seen this before, you ask for the calid, and then say your going to work on it. but it doesent get resolved.

I have the same problem, put in a new battery and still no go. I think its one of the "canned responses". Seems like there are a few of them...

same problem 09 5.7 hemi ram 1500 4x2. Seems like a re-occuring theme, please when you say your going to check something out, or do something, do it and reply back, you told this dude on the 7th your were going to flash his vin and then no communication afterwards. Now it's too late for him to get ...

Plugged it into my pc and got calibration loaded without too much trouble, but now when I choose 91 octane tune, it says reading original backup 0%, "WAIT" and then failure to read original backup. over and over. Called tech support and the guy told me that my truck battery was probly not putting ...