HELP!!!! DSP wont write!

[Dabezt1]

When i follow instructions it says: "This tool appears to contain the original backup file...you Must restore original back up to car...."

[Dabezt1]

DAMMIT!!!!!!!!!!!!!!!! It finaly took the crom, tried it out and NOTHING!!! Same thing, no status bar or anything, just hourglass for about 45 secs and fail ..............

[SCGt94]

sounds like something happened to the tool itself, i would RMA it.

[Dabezt1]

Dammit. Where are the procedures to RMA?

[SCGt94]

easiest way is to go to the top of the page, hit support and RMA Request and fill out that page.

[Dabezt1]

Don first of all thanks alot for all the help, I really appreciate it

By RMA it what will they do to it exactly? Will they replace it, or what exactly would they do. Specially since the tune is locked in car.

[broadfca]

Don first of all thanks alot for all the help, I really appreciate it

By RMA it what will they do to it exactly? Will they replace it, or what exactly would they do. Specially since the tune is locked in car.

Maybe try a phone call to DS (if you can get thru). Sometimes they can talk you thru stuff over the phone.

[SCGt94]

they will either replace or repair it, depending on what exactly happened to the unit. Don't worry about the tune being written to the car, we can always force the stocker back on and get you straightened back out.