trinity plug in messed up unit will not power up

[busters1195]

here is my problem, i bought a trinity t1000 from extreme diesel performance,well they shipped me a unit that had been returned. i did not relize at the time but after putting on a 100 hp tune to try, i tried to go back to stock settings. the plug was not getting connection is what diablo said when i called tech. they said to take it out and plug it in again and press real hard. i did and know the prongs inside the unit got bent and broke. now extreme diesel sent me a new unit and wants my old/new unit back which is good but... i have the stock tune on that tool that i cannot get off!!!!! to send old one back.. is there anyway to get stock tune over to new unit. keep in mine i have been thru hell and back because of the used unit they shipped me to begin with had the faulty plug.possibly save the stock tune to a pc from old unit and put on the new unit ????.....update just backed up old trinity to pc of original tune abd it was a large file, went to send it to new tool and much quicker install small file. hooked it up to truck and said original backup not installed

[mikel]

Sorry to hear that...what kind of vehicle is it?

[busters1195]

i got a new updated plug in thats looks identical to the plug i hade problems with???

[busters1195]

what is the new plug supposed to look like ???

[gizmodo]

The new connector looks like this: http://www.diablosport.com/index.php?na ... ic&t=18089 Scroll down until you see the pictures.