no power when connected to 06 duramax

[Mr.Ed]

had my trinity hooked to my 06 chev duramax. tuned and was operating. trinity froze and I unplugged it, now it does not turn on or power up when connected to the vehicle. Works on the computer with USB cable, but not on the OBDII cable. Is it fried?? or is there a way to reset?

[Mike_Levy]

Check your fuses. Most likely you popped the OBD-2 fuse.

[mikel]

Usually same as Cig Lighter fuse...

[Mr.Ed]

Thanks guys. Checked the fuses and all good tested the cig lighter and the power point and all good. Just for giggles I plugged into my magnum, see if it would power up. No go.
Is the next step return??? can I exchange at dealer, only 2 weeks old??

[Mr.Ed]

Also tried a different cable, have the one from the package, as well as the low profile. nothing.

[mikel]

Odd, yes, please return it to the dealer and ask them to swap it out for you.