Mike Please get me a revision - 5 months now

Predator support for GM gas vehicles

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garcdj62
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Joined: Thu Oct 01, 2009 8:20 am

Mike Please get me a revision - 5 months now

Post by garcdj62 »

I just want a revision so I can properly use my flx7193. I have posted many times and have sent several emails. Its always the same thing (1) whats your revision number, whats your calids. Please don't give me the run around again. The regular predator works for the hummer so I assume the programming for the FF tuner can't be that far off.
2006 Hummer H2 SUT 6.0 L Vortex rev. 9t03a - no parameters available. Could I just get the regular predator form you guys as a exchange and you refund me the price increase I had to pay for the Flexfuel Tuner? Please take care of this asap in which i'm sure I have waited longer than most people.
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mikel
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RE: Mike Please get me a revision - 5 months now

Post by mikel »

I cant do anything myself to make this happen any quicker.

I will gladly offer to have you send me the tool and I will convert it to a U7193, and even offer you a custom tune for E85 if you want, but I can not do anything about the extra cost unfortunately.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
garcdj62
Posts: 66
Joined: Thu Oct 01, 2009 8:20 am

RE: Mike Please get me a revision - 5 months now

Post by garcdj62 »

So I take it the E85 tune will be of no charge considering I already paid the price. Will the E85 work just as good as my current E85 tune? What is the return process and how long is the turnaround. Thanks
garcdj62
Posts: 66
Joined: Thu Oct 01, 2009 8:20 am

RE: Mike Please get me a revision - 5 months now

Post by garcdj62 »

Please answer my last question so I can send my tuner back to you.
garcdj62
Posts: 66
Joined: Thu Oct 01, 2009 8:20 am

RE: Mike Please get me a revision - 5 months now

Post by garcdj62 »

Mike, i'm still waiting on your response
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mikel
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RE: Mike Please get me a revision - 5 months now

Post by mikel »

Yes, of course, I will not charge you for any custom tunes.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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mikel
Posts: 58744
Joined: Tue Jan 16, 2007 1:17 pm
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RE: Mike Please get me a revision - 5 months now

Post by mikel »

fill out the rma request, put a breif description of the issue and mention my name, and we will issue you an rma number.

Thanks
Mike
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
garcdj62
Posts: 66
Joined: Thu Oct 01, 2009 8:20 am

RE: Mike Please get me a revision - 5 months now

Post by garcdj62 »

My reason is not on your rma form and it makes you put credit card numbers in. I won't be charged since my tuner does not work properly for my vehicle correct?
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mikel
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RE: Mike Please get me a revision - 5 months now

Post by mikel »

no, there will be no charge.

select warranty repair.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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