No support hummer h2?

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588h2
Posts: 13
Joined: Fri Feb 05, 2010 7:45 pm

No support hummer h2?

Post by 588h2 »

Hi i bought one of your units u7194 because your website said it supports a 2008 hummer h2. Now that i have it and updated it to 9r13 it will not do anything, but i was able to save the back up file. I called last fri. feb 5 and the tech guy told me send him the back up file which i did. Then i called on mon. feb 8 and he told me their would be a new crom file with a bunch of updates on wed. feb 10 and then the unit would work in my truck. Now its thur feb 11. and still no updates, so i still can't use the unit. I am not to happy about this when the website says it will work and it doesn't. It should be update the new unit and plug it in and go, not waiting for updates to make it work. thanks 588h2
Last edited by 588h2 on Fri Mar 05, 2010 5:42 pm, edited 1 time in total.
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mikel
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RE: No support hummer h2?

Post by mikel »

We do apologize.

We are testing this update in house right now and it should make it out today for sure.

Thanks
Mike
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
588h2
Posts: 13
Joined: Fri Feb 05, 2010 7:45 pm

RE: No support hummer h2?

Post by 588h2 »

Hi ok thanks
Last edited by 588h2 on Fri Mar 05, 2010 5:41 pm, edited 1 time in total.
588h2
Posts: 13
Joined: Fri Feb 05, 2010 7:45 pm

Post by 588h2 »

Hi nothing yet?
Last edited by 588h2 on Fri Mar 05, 2010 5:40 pm, edited 1 time in total.
588h2
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Joined: Fri Feb 05, 2010 7:45 pm

Post by 588h2 »

nothing yet?
Last edited by 588h2 on Fri Mar 05, 2010 5:39 pm, edited 1 time in total.
concoursd
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Post by concoursd »

they are closed on the weekends.
588h2
Posts: 13
Joined: Fri Feb 05, 2010 7:45 pm

Post by 588h2 »

I just down loaded new file u7194-9r14.crom that i was told by Daiblo that would work for my H2 and it still says vehicle not supported?
Last edited by 588h2 on Fri Mar 05, 2010 5:38 pm, edited 1 time in total.
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mikel
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Post by mikel »

when and where did you send your backup file?

If we got it from you, it should have been added.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
588h2
Posts: 13
Joined: Fri Feb 05, 2010 7:45 pm

Post by 588h2 »

hi it was send on Fri, 2/5/10


From: "Tracy Weatherhead" <[email protected]>Add sender to ContactsTo: [email protected] contains attachments1 File (65KB).grghi i have a 2008 hummer h2 and can't install the performance tune, it says stock or mod stock only it does give the opinon for performance. I have sent a copy of the stock back up.

thanks Tracy
588h2
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Joined: Fri Feb 05, 2010 7:45 pm

Post by 588h2 »

hi i also sent this to you on this forum

From: 588h2
To: mikel
Posted: Feb 05, 2010 - 07:06 PM
Subject: Just bought U7198 from Summit. No preloaded tunes?
Hi i have the same problem but i can't even mod stock program. i can't do anything with the unit its u7194 for a 2008 hummer h2. I can email you the stock back up program and maybe you can fix it. Just tell me where to send the back up thanks Tracy
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mikel
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Post by mikel »

Tracy, what was the name of the file you sent?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
588h2
Posts: 13
Joined: Fri Feb 05, 2010 7:45 pm

Post by 588h2 »

hi it was back up file: grghi
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mikel
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Post by mikel »

I found it...ATT87863.grg

Not sure how it got missed, but it will be added asap.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
588h2
Posts: 13
Joined: Fri Feb 05, 2010 7:45 pm

Post by 588h2 »

hi ok thanks, i hope soon!!
Last edited by 588h2 on Fri Mar 05, 2010 5:46 pm, edited 2 times in total.
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mikel
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Post by mikel »

Understood...I will try to make it right asap.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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