My product still doesn't work!

[JasonHall]

I followed the directions as given online and on the tools display. I even did it three time in a row, but this tool is not correcting for the gear change. Where do I send this tool for a check up? Is live data logging coming? How do I interface the tool to my laptop for online upgrades.

[mikel]

All of that info is available here.
Can I get you to give us a call with the tool powered up so we can see what is going on?

Thanks