how do i go about returning the trinity

Post any questions or comments about your Trinity for your GM car or gas truck here.

Moderators: 06MonteSS, mikel

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Ricardi
Posts: 33
Joined: Tue Dec 27, 2011 10:50 pm

how do i go about returning the trinity

Post by Ricardi »

i am sure you remember me and i will be reciving the trinity tomorrow and i called the store i bought it from and they told me to talk to you...i dont want my 30 days to run out on your 30 day money back guarantee...so what do i do because i am scared to even plug the trinity in after all the problems before, to mention them...having no car for a week, paying 200 to get the dealer to unlock and relaern the alarm system....so what should i do now?????
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mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

RE: how do i go about returning the trinity

Post by mikel »

you have to contact the retailer to return the device, since you paid them....

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Ricardi
Posts: 33
Joined: Tue Dec 27, 2011 10:50 pm

RE: how do i go about returning the trinity

Post by Ricardi »

I called them yesterday and they said to call u, so tell them they have to go by the 30 day money back guarantee
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mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

RE: how do i go about returning the trinity

Post by mikel »

If they have any questions,,please ask them to contact our sales department.

Not sure why they would tell you to contact us, when you purchased it from them....?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Ricardi
Posts: 33
Joined: Tue Dec 27, 2011 10:50 pm

RE: how do i go about returning the trinity

Post by Ricardi »

Just got tje trinity back and I dont really want to return it but I am so scared everything will mess up again.....
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