"the vehicle is not supported contact diablosport." and "no

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yukel
Posts: 4
Joined: Mon Mar 18, 2013 12:31 pm

"the vehicle is not supported contact diablosport." and "no

Post by yukel »

For the intune can,t supported, the message show"the vehicle is not supported contact diablosport." and "no ECUs found. check lgnition key", my car is 2013 mustang V6 3.7
:evil_angel:
*****inTune Info*****
1ZVBP8AM3D5244218
App Rev: 1r03h
Serial#: J22BF30-4
Registered?: 1
Lincense Used: 0
Lincense Available: 1
Cdrom Rev: 1r01m
Mfr: DCX, Tune DB Rev: 1r01b, Pid DB Rev: 1r01a
Mfr: FORD, Tune DB Rev: 1r01m, Pid DB Rev: 1r01a
Mfr: GM, Tune DB Rev: 1r01p, Pid DB Rev: 1r01a VIN DB Rev: 1r01c
Image
*****Current Tuned Vehicle Info*****
Manufacturer: Auto Alliance International
Make: Ford
Model: Mustang
Year: 2013
Engine: 4-Cyl. 3.7L
Engine Capacity: L4, 3.7L 4V 305HP
Body Type: Passenger Car
Drive Line config: RWD
Vehicle Type: Passenger Car
Assembly Plant: AAI: Flat Rock, MI
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mikel
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Location: DiabloSport World Headquarters
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Re: "the vehicle is not supported contact diablosport." and

Post by mikel »

please email us a copy of the info.xml file from the intune drive or post the file itself here.

does the tool give you a calibration ID at some point?

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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Mike_Levy
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Location: Between Orlando and Tampa

Re: "the vehicle is not supported contact diablosport." and

Post by Mike_Levy »

Why does it think the 3.7 is an Inline 4 cylinder?
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mikel
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Re: "the vehicle is not supported contact diablosport." and

Post by mikel »

dumb vin decoder :)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
nchunter08
Posts: 3
Joined: Tue Mar 19, 2013 10:15 pm

Re: "the vehicle is not supported contact diablosport." and

Post by nchunter08 »

I'm getting the same problem on my 2013 v6 mustang with the 3.7L. I just got the tuner it took like over a hour to update it. When i plug it in i go to tune vehicle it says my vin is not supported.

When i registered my email address after the update it only let me choose 2012 v6 3.7L mustang after I registered it wrote to the device.

Here is my file.
Attachments
info.xml
(486 Bytes) Downloaded 240 times
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mikel
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Re: "the vehicle is not supported contact diablosport." and

Post by mikel »

drag/drop the attached update to the intune drive, let the tool import it, and you'll be supported.
Attachments
FORD_TUNES-1t01nj.ITF
(18.28 MiB) Downloaded 407 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
nchunter08
Posts: 3
Joined: Tue Mar 19, 2013 10:15 pm

Re: "the vehicle is not supported contact diablosport." and

Post by nchunter08 »

Thanks for the awesome support! I will let you know how it goes. :drivingbad:

Update:
It works thanks!
nchunter08
Posts: 3
Joined: Tue Mar 19, 2013 10:15 pm

Re: "the vehicle is not supported contact diablosport." and

Post by nchunter08 »

I got another question will be in the next update or should I not update this to keep my car supported?
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sohfast94
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Joined: Mon Jun 02, 2008 3:49 pm

Re: "the vehicle is not supported contact diablosport." and

Post by sohfast94 »

There technically no need to update now. But yes your calid will be in the next update.
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ArtU714
Posts: 6
Joined: Fri Apr 05, 2013 7:02 pm

Re: "the vehicle is not supported contact diablosport." and

Post by ArtU714 »

Can I just use the same file for my Ford 2013 V6 that is coming up not supported , or must I get one based on my info.xml file?
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sohfast94
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Joined: Mon Jun 02, 2008 3:49 pm

Re: "the vehicle is not supported contact diablosport." and

Post by sohfast94 »

I'm not sure what you're trying to ask.
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ArtU714
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Re: "the vehicle is not supported contact diablosport." and

Post by ArtU714 »

I was asking if I could also use this file [FORD_TUNES-1t01nj.ITF] to Update by inTune I got from AM without sending someone my info.xml file. MY new unit also says not supported.
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mikel
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Re: "the vehicle is not supported contact diablosport." and

Post by mikel »

just let the updater run and click update/check now.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
cody8306
Posts: 3
Joined: Sun Nov 29, 2015 2:46 pm

Re: "the vehicle is not supported contact diablosport." and

Post by cody8306 »

Please help I have this same problem with my 2002 GMC Sierra 5.3L. Also when trying to update it says it has to be registered. I've tried that and still says the same.
CARry On
Posts: 6
Joined: Tue Dec 01, 2015 9:51 am

Re: "the vehicle is not supported contact diablosport." and

Post by CARry On »

I'm getting the same problem on my 2014 jeep upter update When i plug it in i go to tune vehicle it says my vehicle is not supported. And no Ecus found check ignition key… please help give me the attached update to the intune drive of my jeep 2014 model thanks…
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