I have a local customer that had a U7135 on a 5.7L Charger. He went to the dealer and it was stolen! The vehicle still has the tune in it.
He wants to buy another one, but I'm pretty sure it will not work. What do we do now?
Customer's U7135 was stolen!
Moderator: mikel
- southernhot
- Posts: 100
- Joined: Thu Oct 25, 2007 7:04 pm
Customer's U7135 was stolen!
Edwin P Gregory III
SOUTHERN HOTROD, LLC
SOUTHERN HOTROD, LLC
- mikel
- Posts: 58675
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: Customer
Hmmm...not sure if the car needs to be reflashed or not.
Lemme look into this, and I will let you know....
PS....whats he doing with the Predator in the car at the dealer? He was looking for trouble!
Thanks
Lemme look into this, and I will let you know....
PS....whats he doing with the Predator in the car at the dealer? He was looking for trouble!
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
- southernhot
- Posts: 100
- Joined: Thu Oct 25, 2007 7:04 pm
Re: RE: Customer
I know! He has a family member that works there.mikel wrote: PS....whats he doing with the Predator in the car at the dealer? He was looking for trouble!
Thanks
Edwin P Gregory III
SOUTHERN HOTROD, LLC
SOUTHERN HOTROD, LLC
-
ExtremeSRT8
- Posts: 7
- Joined: Tue Jun 26, 2007 9:32 pm
RE: Re: RE: Customer
could he have the dealer reflash the pcm wiping out the diablo tune. then just send another unit?
just a thought
just a thought
- southernhot
- Posts: 100
- Joined: Thu Oct 25, 2007 7:04 pm
- mikel
- Posts: 58675
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Sorry I did not get back on this....southernhot wrote:Yep.... That is what he is going to do.
A reflash at the dealerr should fix everything up.
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Stolen U7135
Isn't the stolen U7135 now useless to whoever has it, because it has the true owner's VID and tune in it?? If the thief returns it to you guys, will you know it's stolen, and will you confiscate it, or reset it and return it to the thief? Just curious on how that all would work.
RE: Stolen U7135
Yes, it will be useless. We will not unlock it without proof of purchase.
johnc <at> diablosport.com