Customer's U7135 was stolen!

Predator support for Dodge gas vehicles

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southernhot
Posts: 100
Joined: Thu Oct 25, 2007 7:04 pm

Customer's U7135 was stolen!

Post by southernhot »

I have a local customer that had a U7135 on a 5.7L Charger. He went to the dealer and it was stolen! The vehicle still has the tune in it.

He wants to buy another one, but I'm pretty sure it will not work. What do we do now?
Edwin P Gregory III
SOUTHERN HOTROD, LLC
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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RE: Customer

Post by mikel »

Hmmm...not sure if the car needs to be reflashed or not.
Lemme look into this, and I will let you know....

PS....whats he doing with the Predator in the car at the dealer? He was looking for trouble!

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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southernhot
Posts: 100
Joined: Thu Oct 25, 2007 7:04 pm

Re: RE: Customer

Post by southernhot »

mikel wrote: PS....whats he doing with the Predator in the car at the dealer? He was looking for trouble!

Thanks
I know! He has a family member that works there.
Edwin P Gregory III
SOUTHERN HOTROD, LLC
ExtremeSRT8
Posts: 7
Joined: Tue Jun 26, 2007 9:32 pm

RE: Re: RE: Customer

Post by ExtremeSRT8 »

could he have the dealer reflash the pcm wiping out the diablo tune. then just send another unit?

just a thought
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southernhot
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Post by southernhot »

Yep.... That is what he is going to do.
Edwin P Gregory III
SOUTHERN HOTROD, LLC
jaak
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Joined: Thu Jul 26, 2007 8:51 am

Post by jaak »

I'm curious if it worked... The StarScan may not want to flash it, if it thinks it has the current flash in there already.
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mikel
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Post by mikel »

southernhot wrote:Yep.... That is what he is going to do.
Sorry I did not get back on this....
A reflash at the dealerr should fix everything up.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
magnuman
Posts: 13
Joined: Mon Nov 05, 2007 6:57 pm

Stolen U7135

Post by magnuman »

Isn't the stolen U7135 now useless to whoever has it, because it has the true owner's VID and tune in it?? If the thief returns it to you guys, will you know it's stolen, and will you confiscate it, or reset it and return it to the thief? Just curious on how that all would work.
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johnc
Posts: 1034
Joined: Thu Jun 07, 2007 8:42 am

RE: Stolen U7135

Post by johnc »

Yes, it will be useless. We will not unlock it without proof of purchase.
johnc <at> diablosport.com
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