New Trinity arrived in "Test Mode"

[NEokcTERROR]

Serial 6JZX149 arrived in test mode. Customer in waiting room. Help ASAP!

Auto Connect is ENABLED.
Legacy Connect is DISABLED.
A tool was found on COM19 at 57600 baud.
XML RPC commands are AVAILABLE.
XML RPC protocol version is 1.60
Tool type = 'Trinity'.
Serial number = '6JZX149-1'.
Part number = 'trinity_manager'.
CROM version = 'trinity_manager-1r09 05/31/2012 06:26:03 PM boot4'.
Vehicle VIN = ''.
Vehicle Calibration = ''.
Original backup NOT saved.
Tool is Married FALSE.
Single user tool FALSE.
Using Class2 Protocol FALSE.
Calibration Updates are NOT supported.
A Calibration Update is NOT required.
XML RPC will NOT be used for FRG transfers.
Tune compression is MANUAL.
Tool registration is NOT supported.
Tool does NOT support multiple ECUs.
Tool reports 1 ECUs.
Multi ECU Backups : 0
Marriage VIN :
Tool ID :
Desc :
Multi ECU Tuning : 0
Server:

[mikel]

replied via email....

[NEokcTERROR]

Thanks Mike for your prompt service. Tuning the Charger with my own u7135 right now. He's OK with it, and we'll swap out the hardware after it comes back. As usual your customer service sets you apart.