origonal backup issue !!!!

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faisal
Posts: 13
Joined: Sun Aug 18, 2013 12:59 pm

origonal backup issue !!!!

Post by faisal »

Hi

I am not able to restore the original backup

Challenger SRT 2012 using trinity
Please Help
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garrett
Site Admin
Posts: 738
Joined: Thu Mar 28, 2013 11:26 am

Re: origonal backup issue !!!!

Post by garrett »

are you receiving and specific messages? What are you entering to restore back to factory?
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faisal
Posts: 13
Joined: Sun Aug 18, 2013 12:59 pm

Re: origonal backup issue !!!!

Post by faisal »

I am not receiving anything

it just reload

I am going to tunes than selecting original backup
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garrett
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Posts: 738
Joined: Thu Mar 28, 2013 11:26 am

Re: origonal backup issue !!!!

Post by garrett »

go to options/troubleshooting and select restore original backup. Does that go through?
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faisal
Posts: 13
Joined: Sun Aug 18, 2013 12:59 pm

Re: origonal backup issue !!!!

Post by faisal »

this option is not available under option/troubleshooting
faisal
Posts: 13
Joined: Sun Aug 18, 2013 12:59 pm

Re: origonal backup issue !!!!

Post by faisal »

the version is v.1r10b
faisal
Posts: 13
Joined: Sun Aug 18, 2013 12:59 pm

Re: origonal backup issue !!!!

Post by faisal »

So I am not getting any support!!!!???


Pushing me to make a call than staying in hold for 30 min while calling from international.

This is not the kind of support I was expected.

At the end it is my mistake to go with Diablo
DarkKn1ght
Posts: 25
Joined: Mon Sep 16, 2013 4:36 pm

Re: origonal backup issue !!!!

Post by DarkKn1ght »

There is a newer version of the software but they need to talk to you to walk you through how to fix it. Try setting up an appointment to call them so they can help you.
2013 Dodge Charger SXT+ Blacktop Edition
Mid-Atlantic Modern Mopars
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garrett
Site Admin
Posts: 738
Joined: Thu Mar 28, 2013 11:26 am

Re: origonal backup issue !!!!

Post by garrett »

faisal wrote:So I am not getting any support!!!!???


Pushing me to make a call than staying in hold for 30 min while calling from international.

This is not the kind of support I was expected.

At the end it is my mistake to go with Diablo
Spoke to you today, let me know if you have any further troubles.
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