Burner Driver Issue with Windows 7 (new labtop)

CMR Support

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JE
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Burner Driver Issue with Windows 7 (new labtop)

Post by JE »

Burner driver installation on windows 7?

Can't seem to figure it out..


When I click on the folder for the drivers in the chipmaster folder, i get this message:




What am I doing wrong?


- Josh
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mikel
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Re: Burner Driver Issue with Windows 7 (new labtop)

Post by mikel »

try loading the burner software again:
http://www.diablosport.com/CMR/software ... .1.1.0.exe
Mike Litsch
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JE
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Re: Burner Driver Issue with Windows 7 (new labtop)

Post by JE »

I tried loading the software again, no luck


Here are the screen shots

In the first pic, I locate the driver details, choose 'update driver', find the driver folder and double click it to open it but it won't allow me to do so, so I highlight it and click next.

The second pic is of the message I recieve after I click next..



ideas?
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JE
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Re: Burner Driver Issue with Windows 7 (new labtop)

Post by JE »

picture # 2
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mikel
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Re: Burner Driver Issue with Windows 7 (new labtop)

Post by mikel »

Josh, you want to let one of my guys remote in and see if he can get it going today?

Shoot me an email please if so.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
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wes1600
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Re: Burner Driver Issue with Windows 7 (new labtop)

Post by wes1600 »

Did he get this working ? One of my dealers has the exact same issue...and message "Is porttalk.sys" in Windows/system32 when opening up the burner software.
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mikel
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Re: Burner Driver Issue with Windows 7 (new labtop)

Post by mikel »

porttalk is usually an antivirus issue...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

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wes1600
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Re: Burner Driver Issue with Windows 7 (new labtop)

Post by wes1600 »

I'll get him to check it.
uniquetuning
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Re: Burner Driver Issue with Windows 7 (new labtop)

Post by uniquetuning »

I cannot get my chipburner to work with windows 7, any suggestions? Cannot get a usb driver to work
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mikel
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Re: Burner Driver Issue with Windows 7 (new labtop)

Post by mikel »

uniquetuning wrote:I cannot get my chipburner to work with windows 7, any suggestions? Cannot get a usb driver to work
what does the device manager say about the status of the driver?

The driver has never been a win7 specific issue honestly.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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