Can't upload tunes or updates
Can't upload tunes or updates
Just purchased an Intune for my 2011 Ford F150 Ecoboost. I have registered the product but when I try to upload tunes or update it tells me to contact support with the message "Using calibration ID: KGCH1C2. Status error". Can you please help me.
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mikel
- Posts: 58726
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Can't upload tunes or updates
can you post the info.xml file from the intune drive?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Can't upload tunes or updates
Mike,
Here is what is in the info.xml file:
<?xml version="1.0"?>
-<tool_info>
<main svn="7842" sw_rev="1r04d" full_version="InTune-1r04d 08/15/2014 12:04:06 PM"/>
<registration status="0" sn="J2EBG8B-4"/>
<cal_id PCM="KGCH1C2"/>
<restore bc="0" vin="1FTFX1ET4BFD24812" id="0"/>
<system_db vin="1r01d" dtc="1r01a" info="1r01b"/>
<db pid="1r01b" tune="1r01d" mfr="DCX"/>
<db pid="1r01b" tune="1r01s" mfr="FORD"/>
<db pid="1r01a" tune="1r02d" mfr="GM"/>
<license tuned="0" avail="1"/>
<unsupported vin="1FTFX1ET4BFD24812" oem="FORD" calid="KGCH1C2"/>
<updates count="1"/>
<oem tool_oem="DIABLO"/>
<reg reg="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"/>
</tool_info>
Thanks for your help.
Here is what is in the info.xml file:
<?xml version="1.0"?>
-<tool_info>
<main svn="7842" sw_rev="1r04d" full_version="InTune-1r04d 08/15/2014 12:04:06 PM"/>
<registration status="0" sn="J2EBG8B-4"/>
<cal_id PCM="KGCH1C2"/>
<restore bc="0" vin="1FTFX1ET4BFD24812" id="0"/>
<system_db vin="1r01d" dtc="1r01a" info="1r01b"/>
<db pid="1r01b" tune="1r01d" mfr="DCX"/>
<db pid="1r01b" tune="1r01s" mfr="FORD"/>
<db pid="1r01a" tune="1r02d" mfr="GM"/>
<license tuned="0" avail="1"/>
<unsupported vin="1FTFX1ET4BFD24812" oem="FORD" calid="KGCH1C2"/>
<updates count="1"/>
<oem tool_oem="DIABLO"/>
<reg reg="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"/>
</tool_info>
Thanks for your help.
-
mikel
- Posts: 58726
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Can't upload tunes or updates
can you please attach the file to a the post?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Can't upload tunes or updates
Mike,
I have attached the file.
I have attached the file.
- Attachments
-
- info.xml
- (1.75 KiB) Downloaded 331 times
Re: Can't upload tunes or updates
Try running the updater again 
Sorry it took a bit. That was a really old cal and kind of hard to replicate. The tool is going to do the factory update for you... It will take a few minutes.
Sorry it took a bit. That was a really old cal and kind of hard to replicate. The tool is going to do the factory update for you... It will take a few minutes.
Insert Clever comment here...
Please do not PM me as I rarely see the notifications.
Please do not PM me as I rarely see the notifications.
Re: Can't upload tunes or updates
Thank you. The Intune appears to have been updated. I will now try to do a tune on my F150. If there is a problem I'll let you know.