Since Day 1 - Same Issue - No Response

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RealtorRod
Posts: 31
Joined: Tue Jun 22, 2010 12:58 am

Since Day 1 - Same Issue - No Response

Post by RealtorRod »

Since Day 1 I have been unable to reset my TCM. It provides the error below. I have asked for help, but never heard back. I thought maybe a photo would help. I guess we will see.
20150324_074114.jpg
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mikel
Posts: 58693
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Since Day 1 - Same Issue - No Response

Post by mikel »

this is something we are looking into, please post your info.xml file if you have not yet.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
RealtorRod
Posts: 31
Joined: Tue Jun 22, 2010 12:58 am

Re: Since Day 1 - Same Issue - No Response

Post by RealtorRod »

Can you direct me to where I locate the xml file?
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mikel
Posts: 58693
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Since Day 1 - Same Issue - No Response

Post by mikel »

on the drive called intune on the PC.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
RealtorRod
Posts: 31
Joined: Tue Jun 22, 2010 12:58 am

Re: Since Day 1 - Same Issue - No Response

Post by RealtorRod »

Mike,

It should be attached.
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RealtorRod
Posts: 31
Joined: Tue Jun 22, 2010 12:58 am

Re: Since Day 1 - Same Issue - No Response

Post by RealtorRod »

Anyone?
RealtorRod
Posts: 31
Joined: Tue Jun 22, 2010 12:58 am

Re: Since Day 1 - Same Issue - No Response

Post by RealtorRod »

Mike, is there any headway being made? I would like to use the device for it's intended purposes but I am still unable to.
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mikel
Posts: 58693
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Since Day 1 - Same Issue - No Response

Post by mikel »

it is being looked into, yes.

before we offered this setting there was a fuse people would pull, if you need to reset the tcm adaptives badly enough (I honestly cant imagine why?), you could pull that fuse.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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