jeep grand cherokee 2014 5.7 hemi Updat Issue

[ziadzmt19]

Hi,

I have update my device (I-1000-dcx) without restore the original backup in my car, And now i cant use my I-1000-dcx what should i do?

Thanks.

[riyadhtuner]

The customer came to us and explain the issue that he tuned the car

and faced different issues i.e. : high temp, fans not working and so on.

then he went to the dealer and they cleared 11 errors ( note that ECL didn't pop up !! )

then he updated his intune before restoring the original backup.



i plugged the intune to check the vehicle info and i found something abnormal !!

Calid : 68172069AK
(next) : 52108931AC



also once i clicked restore or write it asked me for calibration update, then i plug it to my PC it says intune up to date even if i choose update > check now

[ziadzmt19]

Please see image