intune locked after update

[P40Hawk]

I restored my truck back to stock before I updated the InTune. The handheld showed a white screen during the 91 octane tune install. I rebooted the handheld and started to restore the truck and the restore flashed a white screen. I rebooted again and now it is stuck in restore mode. The scroll circle does not change following the first power/key cycle. Attached are the only files I can find that you may need. My Truck is a very pretty paperweight.

[P40Hawk]

Spent all day on the phone with customer service. Finally restored the tool with a new pass code. If you have a similar issue just call customer service.

[[email protected]]

Spent all day on the phone with customer service. Finally restored the tool with a new pass code. If you have a similar issue just call customer service.

Do you know what the problem was? Why did the update cause that to happen? That's why I'm afraid to update mine. I wish they would post when there's an update and a changelog like everyone else does when updating.

[06MonteSS]

if the tool is working fine for your vehicle, there is no reason to update it..

as the saying goes, "if it ain't broke, don't fix it"