RMA
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retromusclecar
- Posts: 14
- Joined: Thu Dec 17, 2015 3:43 pm
RMA
How long does it take to get RMA, need my trinity to finish tuning
- mikel
- Posts: 58701
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: RMA
I havent seen a request from this email addy, did you submit the form on our site and get an auto reply saying it was submitted?
Thanks
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
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retromusclecar
- Posts: 14
- Joined: Thu Dec 17, 2015 3:43 pm
Re: RMA
yes and I did get an auto reply email is [email protected] I have a Trinity that will not power up only green light flashes call your tech support we tried a couple things and it didn't work so he said send it in.
Thanks
Steve P
Thanks
Steve P
- mikel
- Posts: 58701
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: RMA
the rma# was issued and emailed to you on 2/18retromusclecar wrote:yes and I did get an auto reply email is [email protected] I have a Trinity that will not power up only green light flashes call your tech support we tried a couple things and it didn't work so he said send it in.
Thanks
Steve P
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
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retromusclecar
- Posts: 14
- Joined: Thu Dec 17, 2015 3:43 pm
Re: RMA
please resend RMA
Thanks
Steve
Thanks
Steve
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retromusclecar
- Posts: 14
- Joined: Thu Dec 17, 2015 3:43 pm
Re: RMA
I really need an RMA can you just post it here so I can get this Trinity fixed.
Thanks
Thanks
- mikel
- Posts: 58701
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: RMA
** This RMA number is only valid for 60 days.retromusclecar wrote:I really need an RMA can you just post it here so I can get this Trinity fixed.
Thanks
Please send your DiabloSport product in with a copy of your receipt showing that the unit was purchased within the warranty periods below:
Predator - 2 years
Trinity - 1 year
inTune - 1 year
To avoid being charged $99.95 for non-warranty repairs. The turnaround time is 7-10 days on average (not including shipping time).
Please ship the Product to the following address making sure the RMA number is CLEARLY on the outside of the package.
If the RMA is not on the outside of the box the package will be refused.
If you are returning an InTune or a Trinity for warranty issues please include both cables: USB & OBDII (So both units can be tested together).
Please include a copy of this email with your shipment
NOTE: Any Charges or Credits from DiabloSport LLC will reflect as Holley Performance on your statement
By using this RMA number you understand and agree to the terms above.
DiabloSport LLC
ATTN RMA #88250
1845 SW4th Ave Suite A15
Delray Beach, FL 33444
Thank you for your interest in DiabloSport LLC and we thank you for being a valued customer. For any questions regarding the RMA procedure contact [email protected]
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]