RMA

All General Questions can be posted here

Moderators: 06MonteSS, mikel

Post Reply
retromusclecar
Posts: 14
Joined: Thu Dec 17, 2015 3:43 pm

RMA

Post by retromusclecar »

How long does it take to get RMA, need my trinity to finish tuning
User avatar
mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: RMA

Post by mikel »

I havent seen a request from this email addy, did you submit the form on our site and get an auto reply saying it was submitted?

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
retromusclecar
Posts: 14
Joined: Thu Dec 17, 2015 3:43 pm

Re: RMA

Post by retromusclecar »

yes and I did get an auto reply email is [email protected] I have a Trinity that will not power up only green light flashes call your tech support we tried a couple things and it didn't work so he said send it in.

Thanks
Steve P
User avatar
mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: RMA

Post by mikel »

retromusclecar wrote:yes and I did get an auto reply email is [email protected] I have a Trinity that will not power up only green light flashes call your tech support we tried a couple things and it didn't work so he said send it in.

Thanks
Steve P
the rma# was issued and emailed to you on 2/18
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
retromusclecar
Posts: 14
Joined: Thu Dec 17, 2015 3:43 pm

Re: RMA

Post by retromusclecar »

please resend RMA

Thanks
Steve
retromusclecar
Posts: 14
Joined: Thu Dec 17, 2015 3:43 pm

Re: RMA

Post by retromusclecar »

I really need an RMA can you just post it here so I can get this Trinity fixed.

Thanks
User avatar
mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: RMA

Post by mikel »

retromusclecar wrote:I really need an RMA can you just post it here so I can get this Trinity fixed.

Thanks
** This RMA number is only valid for 60 days.

Please send your DiabloSport product in with a copy of your receipt showing that the unit was purchased within the warranty periods below:
Predator - 2 years
Trinity - 1 year
inTune - 1 year
To avoid being charged $99.95 for non-warranty repairs. The turnaround time is 7-10 days on average (not including shipping time).
Please ship the Product to the following address making sure the RMA number is CLEARLY on the outside of the package.
If the RMA is not on the outside of the box the package will be refused.

If you are returning an InTune or a Trinity for warranty issues please include both cables: USB & OBDII (So both units can be tested together).

Please include a copy of this email with your shipment


NOTE: Any Charges or Credits from DiabloSport LLC will reflect as Holley Performance on your statement

By using this RMA number you understand and agree to the terms above.



DiabloSport LLC
ATTN RMA #88250
1845 SW4th Ave Suite A15
Delray Beach, FL 33444



Thank you for your interest in DiabloSport LLC and we thank you for being a valued customer. For any questions regarding the RMA procedure contact [email protected]
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Post Reply

Return to “General Questions”